Urgent care

Innovations

Specially Trained Paramedics Respond to Nonemergency 911 Calls and Proactively Care for Frequent Callers, Reducing Inappropriate Use of Emergency Services 12/19/14

Developed by Christian Hospital and Northwest HealthCare (a two-hospital system that is part of the BJC HealthCare System), Community Health Access Program is a mobile program that...

Spine Clinic Offers Same-Day Appointments and Immediate Physical Therapy for Uncomplicated Back Pain, Reducing Absenteeism, Followup Appointments, and Costs 12/19/14

Virginia Mason Medical Center created a spine clinic that provides rapid, efficient treatment for uncomplicated low back pain, with the goal of allowing patients to return to their...

Managed Care Entity Funded By Public Agencies Reduces Institutionalization and Recidivism, and Improves School Attendance and Functional Ability Among Emotionally Disturbed Youth 03/30/14

Funded by and receiving referrals from the various public systems serving at-risk youth, Wraparound Milwaukee is a managed care entity that pays for and supports the provision of coordinated...

Emergency Department and Urgent Care Clinicians Use Protocol To Reduce Opioid Prescriptions for Patients Suspected of Abusing Controlled Substances 11/13/13

An emergency department and urgent care center that are part of a hospital system in southeastern Maine implemented a one-page, easy-to-understand protocol that physicians and nurses use to decide...

Online Clinic Enhances Access to and Reduces Costs of Care for Minor Health Problems, Generates Significant Time Savings and High Satisfaction Among Patients 05/03/13

HealthPartners, a large integrated health plan and provider system, offers residents of Minnesota, Wisconsin, and Michigan an online clinic that diagnoses and treats roughly 40 minor health...

QualityTools

Flu.gov 11/23/09

This Web site provides comprehensive government-wide information on seasonal, H1N1 (swine), H5N1 (bird), and pandemic influenza for the general public, health and emergency preparedness professionals, policymakers, government and business leaders...

Get Smart: Know When Antibiotics Work 11/16/09

This Web site educates pharmacists, health care providers, and the general public about the importance of appropriate antibiotic use and the growing threat of antibiotic resistance.

This site includes the following information and...

Deploy Rapid Response Teams 03/15/09

These tools, which are part of the Institute for Healthcare Improvement’s 5 Million Lives Campaign, can help a hospital establish a rapid response team program. A rapid response team is composed of clinicians who bring critical care expertise to...

Patient Care Portfolio 01/19/09

This portfolio offers nurses a reliable method for developing evidence-based workforce plans to support existing hospital services or the development of new ones.

It has two distinct but interrelated elements that should be used...

Adapting Your Practice: General Recommendations for the Care of Homeless Patients 12/17/07

This tool is intended for health care professionals, students, and ancillary personnel who have minimal experience working with homeless patients.

Recognizing that standard clinical practice guidelines often fail to...

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