Stage of Care

Innovations

Community Paramedic Works Onsite in Homeless Shelter, Significantly Reducing Unnecessary 911 Calls and Connecting Residents to Primary Care 04/27/16

A community paramedic works onsite at Harbor Light Shelter, a homeless shelter, during afternoon and evening hours 4 days a week during periods when an onsite primary care clinic is not open. The...

On-the-Scene Video Consultations With Emergency Physicians Reduce Unnecessary Ambulance Transports and Emergency Department Visits, Connect People to Medical Homes 11/05/15

Through a program known as ETHAN (“Emergency Telehealth and Navigation”), the City of Houston Fire Department Emergency Medical Services program uses video and other technology to allow emergency...

Collaborative Health Education and Access Events Offer No-Cost Screenings and Navigation Services To Connect Lesbian, Gay, Bisexual, and Transgender Individuals With Medical Homes Offering Culturally Competent Care 12/19/14

Lesbian Health Initiative of Houston, Inc., creates a gateway to medical homes for lesbian, gay, bisexual, and transgender women and transgender men through a program that combines culturally...

Committee Reviews and Advises on Cases of Alleged Unprofessional Behavior as Alternative to Formal Investigation, Leading to Improvements in Physician Behavior 12/19/14

Each of the three hospitals within the University of Pennsylvania Health System has a Professionalism Committee that can handle cases of alleged disruptive, unprofessional behavior by a physician...

Specially Trained Paramedics Respond to Nonemergency 911 Calls and Proactively Care for Frequent Callers, Reducing Inappropriate Use of Emergency Services 12/19/14

Developed by Christian Hospital and Northwest HealthCare (a two-hospital system that is part of the BJC HealthCare System), Community Health Access Program is a mobile program that...

QualityTools

Mobile Integrated Healthcare and Community Paramedicine Program Toolkit 07/14/16

This toolkit can help emergency medical services (EMS) agencies develop and operate Mobile Integrated Healthcare and Community Paramedicine (MIH-CP) programs. The toolkit contains samples of forms, documents, and questionnaires that EMS agencies...

Quality Field Notes: Reducing Inappropriate Emergency Department Use 07/29/15

This toolkit provides resources and recommendations for reducing inappropriate emergency department (ED) use. It includes key lessons to begin the process of reducing ED use, information on how data can help to identify avoidable ED use, and...

Conversation Starter Kit 10/31/14

The Conversation Starter Kit can help consumers organize their thoughts and wishes, and then have conversations about end-of-life care with their friends, family, and doctor. The kit gives suggestions on steps to take while making these decisions...

Advance Care Planning Goals of Care 10/30/14

Advance Care Planning is a way to help you think about talk about and document wishes for health care. A Goals of Care Designation is a medical order used to describe and communicate the general aim or focus of care including the preferred...

Safe Surgery 2015 Toolkit 09/18/14

This toolkit is part of the World Health Organization Safe Surgery 2015 Initiative, which is using the Surgical Safety Checklist Program to help hospitals reduce surgical infections, major complications, and related deaths. The goal is to...

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