Staffing

Innovations

Children’s Hospital Hires Parents To Promote Patient- and Family-Centered Care, Leading to Eightfold Increase in Patient and Family Advisors and Higher Satisfaction 06/16/15

Children’s Mercy Hospital created a new paid position, the Family-Centered Care Coordinator, to ensure that the voices of patients and families are heard throughout the organization and to promote...

Collaborative Health Education and Access Events Offer No-Cost Screenings and Navigation Services To Connect Lesbian, Gay, Bisexual, and Transgender Individuals With Medical Homes Offering Culturally Competent Care 12/19/14

Lesbian Health Initiative of Houston, Inc., creates a gateway to medical homes for lesbian, gay, bisexual, and transgender women and transgender men through a program that combines culturally...

Specially Trained Paramedics Respond to Nonemergency 911 Calls and Proactively Care for Frequent Callers, Reducing Inappropriate Use of Emergency Services 12/19/14

Developed by Christian Hospital and Northwest HealthCare (a two-hospital system that is part of the BJC HealthCare System), Community Health Access Program is a mobile program that...

Spine Clinic Offers Same-Day Appointments and Immediate Physical Therapy for Uncomplicated Back Pain, Reducing Absenteeism, Followup Appointments, and Costs 12/19/14

Virginia Mason Medical Center created a spine clinic that provides rapid, efficient treatment for uncomplicated low back pain, with the goal of allowing patients to return to their...

Awareness Campaign Targeting Young Minority Women Offers Free Home Test Kit for Sexually Transmitted Diseases, Increases Access to Screening and Treatment 11/04/14

The Los Angeles County Department of Public Health runs a sexually transmitted disease prevention program, targeted to minority women age 12 to 25,  that promotes the availability of a free, at-...

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