Hand-off and end-of-shift reports

Innovations

Behavioral Health Clinic Offers Onsite Primary Care to Low-Income Asians With Severe Mental Illness, Enhancing Access and Facilitating Improvements in Physical Health 01/25/13

A behavioral health clinic offers onsite, culturally competent primary care to low-income Asian Americans with serious mental illness. A clinician who speaks the client's language is assigned to...

Referring Physicians Send Electronic Handoff Note With Pertinent Patient Information to Emergency Department, Improving Physician Efficiency and Quality of Care 02/03/11

Community-based physicians referring patients to Northwestern Memorial Hospital for emergency care send an electronic handoff note to emergency department personnel to notify them that a patient...

Patient Advisors Participate in Hospital Councils, Committees, Staff Training, and Other Activities, Contributing to Improved Patient Satisfaction and Better Organizational Performance 03/29/10

Current and former patients and family members of the Augusta University Medical Center participate in a variety of patient advisory councils and on every clinic, department, and hospital...

Monthly Multidisciplinary Patient Safety Conferences Improve Hospital Staff Perceptions of Organization's Safety Culture and Increase Reporting of Adverse Events 02/09/10

Northwestern Memorial Hospital holds monthly patient safety meetings, known as Patient Safety Morbidity and Mortality Conferences, that serve as a forum for clinicians and staff from all...

Standardized Communication Process Guided by Daily Goals Form Improves Nurse–Physician Communication and Increases Nurse and Patient Satisfaction on Surgical Unit 11/16/09

Clinicians on a surgical unit at Johns Hopkins Hospital use a standardized communication process to ensure thorough and timely patient care. Developed from work in the hospital's intensive care...

QualityTools

Prehospital Medical Information System 05/21/14

The Prehospital Medical Information System (PreMIS) is a State-mandated, Internet-based emergency medical services (EMS) information system that collects data on each EMS call report made within the States of Mississippi, North Carolina, South...

OpenNotes Toolkit 04/01/14

The OpenNotes Toolkit provides step-by-step strategies to help health care providers implement open notes in their health systems. The toolkit also offers tips for both patients and clinicians on maximizing the benefits of open notes.

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Guide to Patient and Family Engagement in Hospital Quality and Safety 07/11/13

The Guide to Patient and Family Engagement in Hospital Quality and Safety is a tested, evidence-based resource to help hospitals work as partners with patients and families to improve quality and safety. It provides four evidence-based...

Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation 12/07/11

This toolkit provides a step-by-step guide to improving the medication reconciliation process. It promotes a successful approach to medication management and reconciliation that emphasizes standardization of the process for doctors, nurses, and...

NKEplus 05/24/11

NKEplus is a build on the original Nurse Knowledge Exchange (NKE) designed in 2004. This communication system for nursing units in hospitals supports better care and safety for patients and staff. The tools incorporate strategies to manage...

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