TriCentral Palliative Care Program Toolkit


TriCentral Palliative Care Program Toolkit


The TriCentral Palliative Care (TCPC) Program Toolkit provides a step-by-step guide on how to create an innovative outpatient palliative care program within a health care institution. The toolkit provides a blueprint based on the Kaiser Permanente TCPC program. It includes guidelines for modifying the program to fit an organization’s structure and to meet the needs of patients in the local community.

Contents include:

  • Introduction to the TCPC program
  • Understanding palliative care and the TCPC program
  • Building a palliative care program
  • TCPC program operations
  • Quality management plan
  • Financing and reimbursement
  • Appendixes
    • TCPC program brochure
    • Palliative performance scale
    • Telephone screening tool
    • End-of-life care checklist
    • Kaiser Permanente Home Health Quality Management Program description
    • TCPC performance assessment and improvement plan
    • Home health pain standards


Kaiser Permanente-TriCentral Service Area

Funding Sources:

Kaiser Permanente; Open Society Institute


Release Date: 2002
Original Summary: November 2008
Last Updated: 03/02/09

QualityTool Classification

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