Pharmacy

QualityTools

Get Smart: Know When Antibiotics Work 11/16/09

This Web site educates pharmacists, health care providers, and the general public about the importance of appropriate antibiotic use and the growing threat of antibiotic resistance.

This site includes the following information and resources:

  • Respiratory illnesses: When antibiotics are and aren’t needed for specific upper respiratory infections
  • A chart to know which common illnesses are usually viral or bacterial and when antibiotics are necessary
  • ...
Working Together to Manage Diabetes: A Guide for Pharmacy, Podiatry, Optometry, and Dental Professionals 03/19/08

This guide reinforces consistent diabetes messages across the four disciplines—pharmacy, podiatry, optometry, and dentistry (PPOD)—and promotes a team approach to comprehensive diabetes care that encourages collaboration among all care providers.

The guide includes the following sections:

  • Diabetes: A major health problem
  • Impact of controlling the ABCs of diabetes
  • Diabetes management and team care
  • What to discuss with patients with diabetes
  • ...
Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff 03/19/08

This training program is designed to introduce pharmacists to the problem of low health literacy in patient populations and to identify the implications of this problem for the delivery of health care services. The program also explains techniques that pharmacy staff members can use to improve communication with patients who may have limited health literacy skills.

This program requires about two hours to present. A suggested agenda is included, along with the following materials:...

Tobacco Cessation Counseling: A Protocol for Practicing Pharmacists 12/17/07

This slide show is a cessation intervention course which pharmacists and clinicians can take and earn free continuing education credit.

The objectives of this course are:

  • Describe a new, redefined role for the pharmacist in the tobacco cessation process, positioning them as the initiator of the quit not solely as the provider of services.
  • Summarize how the pharmacist can serve as a motivator and educator for cessation.
  • Explain the importance of pharmacists...
Quick Tips--When Getting a Prescription 12/17/07

This Web site presents questions for patients to ask their doctor, nurse, and/or pharmacist when prescribed a medication.

Some topics addressed include:

  • Generic medications
  • Dosage
  • Potential side effects
  • Issues to discuss with doctor about new prescriptions
My Medication Record 12/17/07

Patients can use this form to keep track of all their medicines and supplements. Patients are encouraged to show it to their doctors and pharmacist at each visit and ask them to check for unnecessary duplications or medicines that could interact to cause harm.

This form includes the following fields to be completed by the patient:

  • Name of medicine or product
  • How much do I take?
  • When and how do I take it?
  • Why do I take it?
  • Start...
Institute for Safe Medication Practices (ISMP) Medication Safety Self Assessment® for Community/Ambulatory Pharmacy 12/17/07

This self assessment is a comprehensive tool designed to help health care providers and their staff assess the safety of medication practices in their pharmacy, identify opportunities for improvement, and compare their experience with the aggregate experiences of demographically similar community pharmacies around the Nation.

It is divided into the following 10 elements:

 

  • Patient information
  • Drug information
  • Communication of drug orders...

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