Shared Decision Making Toolkits 04/28/10

These toolkits for clinicians help establish a health support center for assisting patients in making health care decisions. Each set provides guidelines and examples to be used in either primary or specialty care settings for the best decision support a patient would need.

Toolkits include:

  • Starting a shared decision making center
  • Decision support toolkit for primary care
  • Decision support toolkit for specialty care
    • Breast cancer
    • Hip and...
Healthy Women Publications 04/01/10

This Web site provides many health information publications for women, covering topics from cancer to heart disease to reproductive health. The special health issues include guides and specialty booklets, tip/fact cards, and tip sheets to give the latest health information to female consumers. Select publications are available in English and Spanish.

Electronic Health Record Adoption Process 04/01/10

This Web site provides support for physician offices and other health care settings in the adoption and use of health information technology and electronic health record (EHR) systems. It offers tools, links to resources, and suggestions for increasing the likelihood of a successful and complete EHR implementation.

The process of EHR adoption is explained in the following sections:

  • EHR planning/assessment of clinic readiness
  • EHR workflow software
  • Vendor...
Building Your Medical Home 03/11/10

This toolkit for health care professionals helps develop a pediatric medical home and improve patient care. The elements in the toolkit help to increase outcomes, such as health status, timeliness of care, family centeredness, and family functioning in a medical home. Achieving the standards in the toolkit is a requirement to be in the National Committee for Quality Assurance Physician Practice Connections (r) Patient Centered Medical Home Recognition program.


Cancer Care Patient Navigation Tools for Community Cancer Centers 01/21/10

These tools can help community cancer centers establish a comprehensive patient navigation program. The Web site includes downloadable materials to engage and support implementation through assessment tools, job descriptions, and standard operating procedures.

Resources included are:

  • Patient navigation levels I–III
  • Preassessment tool
  • Patient navigator responsibilities and core functions
  • Sample patient navigator job descriptions
  • ...
Health Literacy Measurement Tools 10/20/09

This set of clinician tools helps physicians quickly assess the health literacy of patients and how much they understand information to make appropriate health decisions. The tools can be used in multiple settings such as hospitals or physician offices, or for research studies.

The following tools measure a patient’s understanding:

  • Rapid estimate of adult literacy in medicine—short form (REALM-SF)
  • Short assessment of health literacy for Spanish adults (...
Accessible Health Information Technology (IT) for Populations With Limited Literacy: A Guide for Developers and Purchasers of Health IT 08/03/09

This guide and checklist are intended for developers and purchasers of health information technology (IT) that is designed to be accessed and used by consumers. As most health IT developers have little knowledge of populations with limited literacy and of the technical standards and aspects of accessible health IT design, this guide and checklist provide a structure, strategies, and other resources for the development of these technologies. Similarly, purchasers of health IT (e.g., health...

The Patient-Centered Medical Home: A Purchaser Guide 07/21/09

This guide provides an overview of the patient-centered medical home concept, addresses the question of why health care purchasers should consider supporting it, and then defines a list of potential strategies that purchasers should consider, including some recommended immediate steps that could be taken.

The guide also provides supplemental resources, including detailed case study descriptions, and in the appendices, additional information regarding current and forthcoming...

Infection Control: Learning Through Action to Reduce Infection 07/01/09

This is a quick, simple action tool to use when a patient has a confirmed infection such as a methicillin-resistant Staphylococcus aureus (MRSA) bacterium, Clostridium difficile ( C. diff ), or other life-threatening infections. It is based on the root cause analysis (RCA) approach, and it is primarily a learning exercise.

The process is organized as an action checklist in three stages:

  1. React
  2. Record
  3. Respond
Sustainability for Community Quality Collaboratives: An Overview of the Art & Science of Building Staying Power 06/10/09

This set of tools and resources for community leaders help to build, maintain, and refine an infrastructure that supports and advances the mission of organizations that are working together to transform health care at the local level.

Information and tools provided include:

  • Introduction
  • Life stages: Designing for the present and the future
  • Value is the core
  • Leading practices
  • Community quality collaborative business model insights
  • ...


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