Quality improvement strategies

QualityTools

Private Performance Feedback Reporting for Physicians: Guidance for Community Quality Collaboratives 05/03/13

This resource document is intended to provide practical information and guidance primarily to Chartered Value Exchanges and other community quality collaboratives interested in the design, dissemination, and use of private feedback reports on physician performance. It offers 13 specific recommendations for consideration by community quality collaboratives that are either currently engaged in or are contemplating private feedback reporting. These recommendations include overall strategic...

Addressing Language Access Issues in Your Practice: A Toolkit for Physicians and Their Staff Members 04/29/13

This toolkit, for physicians and health care teams, presents a systems approach to redesigning an office practice to provide the highest quality care possible to patients who speak limited English. It provides a guide to assist in taking small steps toward a complete language access system. The guide includes many options and resources so that practices can tailor their language access program to their particular needs.

This guide is organized around three steps that will help...

The Physician's Accountable Care Toolkit 04/17/13

This guide, for physicians, is an explanation of the essential elements required for any successful accountable care organization (ACO) and a step-by-step guidance on how to achieve each element. The toolkit is divided into two parts: The ACO Guide and Executing the Accountable Care Strategic Plan. Part One of the guide includes the necessary elements for a successful ACO and implementation guidance. Part Two applies strategies and practical step-by-step guidance, with concrete examples for...

Safety Net Accountable Care Organization Readiness Assessment Tool 04/16/13

The Safety Net Accountable Care Organization (ACO) Readiness Assessment Tool is designed for the leaders in your organization (and whomever else that you wish) to assess how ready your organization is to take on the responsibilities of becoming an ACO serving your population of safety net patients.

The primary focus of the tool is on your organization’s capabilities to provide more coordinated, cost-effective, and high-quality care to your patients, whether you decide to become a...

Constructing an Adaptive Care Model for the Management of Disease-Related Symptoms Throughout the Course of Multiple Sclerosis 04/16/13

This toolkit provides strategies and templates to help multiple sclerosis (MS) centers and their clinicians implement a performance improvement project. The goal of this project is to help clinicians accurately and appropriately manage MS symptoms in their patients.

The toolkit includes the following components:

  • Introduction
  • Algorithm and instructions for toolkit implementation
  • Sample data collection form and performance measures/calculation...
Community Paramedic Evaluation Tool 04/16/13

The Community Paramedic Evaluation Tool is a self-assessment tool to be used by communities that wish to assess the current status of their paramedicine program. The assessment tool also provides a common framework by which data can be collected from multiple community paramedicine programs to develop a snapshot of common successes and challenges, and to guide in the development of new community paramedicine programs. Although the tool should be useful across urban and rural programs, it is...

Medical Respite Tool Kit 04/03/13

The purpose of the Medical Respite Tool Kit is to provide information and tools to help organizations and advocates plan, develop, and sustain medical respite programs. Medical respite care is acute and postacute medical care for homeless persons who are too ill or frail to recover from a physical illness or injury on the streets but who are not ill enough to be in a hospital. This approach provides a safe alternative to hospitals and for individuals in need of postdischarge medical care. It...

Reengineered Discharge Toolkit 04/03/13

This toolkit was developed to facilitate the Project Reengineered Hospital Discharge (RED) intervention. Project RED is a randomized controlled trial at Boston Medical Center. This project reengineers the workflow process and improves patient safety for patients from a network of community health centers discharged from a general medical service at an urban hospital serving a low-income, ethnically diverse population.

The toolkit has been expanded to provide complete...

Coordinated-Transitional Care Toolkit 03/26/13

Coordinated-Transitional Care (C-TraC) is a low-resource, telephone-based, protocol-driven program designed to reduce 30-day rehospitalizations and to improve care transitions during the early posthospital period. The goal of this toolkit is to help hospital systems that serve populations with high rates of patient dispersion, cognitive impairment, and vulnerability improve care coordination and postdischarge outcomes such as reduced medication discrepancies.

This toolkit is...

Preventing Falls in Hospitals: A Toolkit for Improving Quality of Care 03/20/13

This toolkit, for hospitals, provides guidance on overcoming the challenges associated with developing, implementing, and sustaining a fall prevention program. It focuses specifically on reducing falls that occur during a patient’s hospital stay.

The toolkit is designed for multiple uses. The core document is an implementation guide organized under six major questions intended to be used primarily by the Implementation Team charged with leading the effort to put the new prevention...

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