Quality improvement strategies

QualityTools

Improving Managed Care for Children with Special Needs: A Best Clinical and Administrative Practices Toolkit 12/17/07

This toolkit provides resources for policymakers, health plans, and clinicians and addresses the gap between what can be delivered to children with special health care needs and what is actually received.

This toolkit includes the following sections:

  • Foreword: Who are children with special needs?
  • Improving quality for children with special needs
    • The challenge of serving children with special needs
    • Opportunities to enhance services for children with...
Theory and Reality of Value-Based Purchasing: Lessons from the Pioneers 12/17/07

This report summary provides early lessons on the scope, patterns, barriers, and possibilities of value-based purchasing. It is drawn from in-depth discussion with nine employers and coalitions as well as written material from many other organizations.

Information presented on:

  • Theory of value-based purchasing
  • Reality of value-based purchasing
  • Measurement activities of the pioneers
  • Obstacles
  • Accomplishments...
Promoting Cultural and Linguistic Competency: Self-Assessment Checklist for Personnel Providing Primary Health Care Services 12/17/07

This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural and linguistic cultural competence in health, mental health, and human service settings. It provides concrete examples of the kinds of beliefs, attitudes, values, and practices that foster cultural and linguistic competence at the individual or practitioner level.

This checklist can be used to assess cultural and linguistic competence in the following areas:

  • ...
Focus on Ability: Interviewing Applicants with Disabilities 12/17/07

This tool provides tips to assist employers in interviewing people with disabilities.

This tool addresses the following topics:

  • Preparing for the interview
  • Conducting the interview
  • Resources to assist
The Community Tool Box 12/17/07

The Community Tool Box (CTB) is a free, Internet-based service that can help communities address health and development issues. It offers over 7,000 pages of practical guidance in community capacity building in an effort to bring about change and improvement in communities. The CTB connects people with resources for learning the many skills required for this work and applying this knowledge in diverse cultures and contexts.

The CTB’s nearly 300 different sections providing...

Comprehensive Clinic Assessment Software Application (CoCASA) 12/17/07

The Comprehensive Clinic Assessment Software Application (CoCASA) is a tool for assessing immunization practices within a clinic, private practice, or any other environment where immunizations are provided. This software is designed to be used in conjunction with the Assessment, Feedback, Incentives, Exchange (AFIX) strategy. CoCASA has data entry and import capabilities. After immunization data have been entered into CoCASA, data analysis capabilities can be utilized to pinpoint strengths...

Think Cultural Health: Bridging the Health Care Gap through Cultural Competency Continuing Education Programs 12/17/07

This Web site, sponsored by the Office of Minority Health, offers the latest resources and tools to promote cultural competency in health care. It includes free online courses accredited for continuing education credit, as well as supplementary tools to help health care providers and organizations promote respectful, understandable, and effective care. Free registration is required to access some of these tools.

This site includes the following training materials:

  • A...
Institute for Safe Medication Practices (ISMP) Medication Safety Self Assessment® for Community/Ambulatory Pharmacy 12/17/07

This self assessment is a comprehensive tool designed to help health care providers and their staff assess the safety of medication practices in their pharmacy, identify opportunities for improvement, and compare their experience with the aggregate experiences of demographically similar community pharmacies around the Nation.

It is divided into the following 10 elements:

 

  • Patient information
  • Drug information
  • Communication of drug orders...
FluAid 2.0 Software 12/17/07

FluAid 2.0 is a test version of software designed to assist State and local planners in preparing for the next influenza pandemic by providing estimates of potential impact specific to their locality. FluAid provides a range of estimates of impact in terms of deaths, hospitalizations, and outpatient visits due to pandemic influenza.

Users can download the software from this Web page and view the following information:

  • National estimates of economic impact
  • ...
Toward Improving Birth Outcomes Toolkit: Best Clinical and Administrative Practices for Medicaid Health Plans 12/17/07

This toolkit offers a structured approach for addressing quality improvement in prenatal care and a collection of “lessons learned” by health plans serving Medicaid members. It will help health plans review common barriers that Medicaid plans face in improving birth outcomes, develop strategies to overcome these barriers, review clinical and administrative strategies that other health plans have implemented, and measure incremental and long-term change.

This toolkit addresses the...

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