Quality improvement strategies
This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural and linguistic cultural competence in health, mental health, and human service settings. It provides concrete examples of the kinds of beliefs, attitudes, values, and practices that foster cultural and linguistic competence at the individual or practitioner level.
This checklist can be used to assess cultural and linguistic competence in the following areas:
This 162-page resource guide is designed to help States assess their quality of diabetes care and fashion quality improvement strategies suited to State conditions.
This resource guide is divided into six modules:
- Module 1: Background (making the case for diabetes care quality improvement)
- Module 2: Data (understanding the foundation of quality improvement)
- Module 3: Information (interpreting State estimates of diabetes quality)
- Module 4: Action (...
The Agency for Healthcare Research and Quality sponsored a critical analysis of the existing literature on quality improvement (QI) strategies for hypertension care, to bring data to bear on QI opportunities. This report aims to help readers assess whether a QI strategy might work in their practice or patient population.
This report includes the following sections:
- The quality gap
- Evidence-based guidelines and quality of care...
This consumer guide helps older Pennsylvanians choose Medicare Advantage Plans. Medicare Advantage Plans (also called Part C) are managed care plans offered by private insurance companies that manage the health care of their enrolled members.
- Lists managed care plans by county
- Provides comparisons on monthly premiums and co-payments
- Gives an overview of the benefits offered
- Presents information about several quality measurements, as...
The Comprehensive Clinic Assessment Software Application (CoCASA) is a tool for assessing immunization practices within a clinic, private practice, or any other environment where immunizations are provided. This software is designed to be used in conjunction with the Assessment, Feedback, Incentives, Exchange (AFIX) strategy. CoCASA has data entry and import capabilities. After immunization data have been entered into CoCASA, data analysis capabilities can be utilized to pinpoint strengths...
This Web site, sponsored by the Office of Minority Health, offers the latest resources and tools to promote cultural competency in health care. It includes free online courses accredited for continuing education credit, as well as supplementary tools to help health care providers and organizations promote respectful, understandable, and effective care. Free registration is required to access some of these tools.
This site includes the following training materials:
FluAid 2.0 is a test version of software designed to assist State and local planners in preparing for the next influenza pandemic by providing estimates of potential impact specific to their locality. FluAid provides a range of estimates of impact in terms of deaths, hospitalizations, and outpatient visits due to pandemic influenza.
Users can download the software from this Web page and view the following information:
- National estimates of economic impact
The National Diabetes Education Program (NDEP) is a federally-sponsored initiative that involves public and private partners to improve the treatment and outcomes for people with diabetes, to promote early diagnosis, and to prevent the onset of diabetes. The NDEP’s objectives are to:
- Increase awareness of the seriousness of diabetes, its risk factors, and strategies for preventing diabetes and its complications among at-risk groups
- Improve understanding about diabetes and...
This toolkit offers a structured approach for addressing quality improvement in prenatal care and a collection of “lessons learned” by health plans serving Medicaid members. It will help health plans review common barriers that Medicaid plans face in improving birth outcomes, develop strategies to overcome these barriers, review clinical and administrative strategies that other health plans have implemented, and measure incremental and long-term change.
This toolkit addresses the...
The National Center for Cultural Competence (NCCC) prepared this six-page guide to assist health and human services organizations in assessing their ability to address the needs and preferences of culturally and linguistically diverse groups of consumers. This guide addresses the following topics regarding organizational self-assessment:
- Rationale for self-assessment
- Essential elements in achieving cultural competence
- The benefits of self-assessment