Workbook/manual/guide

QualityTools

Clinical–Community Relationships Evaluation Roadmap 07/12/13

The Clinical–Community Relationships Evaluation Roadmap is intended to serve as a general guide and resource for future research and evaluation into the design and implementation of effective clinical–community resource relationships for the provision of selected clinical preventive services. The Roadmap may be of use to funders, researchers, and program evaluators interested in primary care and understanding effective clinical–community resource relationships. It presents...

Informed Medical Decisions Foundation: Tools for Providers 07/12/13

Shared decisionmaking is a collaborative process that allows patients and clinicians to make health care treatment decisions together. These tools, for health care providers, provide information on this process and on the use of patient decision aids. They describe how to evaluate evidence and work together with patients to make informed care choices. Sample language and questions are provided to assist providers in implementing shared decisionmaking.

The available resources...

A Family Guide: Integrating Mental Health and Pediatric Primary Care 07/12/13

This guide for families provides practical information about integrated care and how this approach can improve the quality of care children receive in pediatric primary care settings. The guide defines integrated care, outlines the benefits of this approach to care delivery, and explains how the approach works in a medical home setting.

Topics covered include the following:

  • Integrated care: what is it?
  • At a glance: steps to integrated care
  • Why...
Shared Decision Making Project 07/11/13

The Shared Decision Making (SDM) Project works with sites to demonstrate and evaluate the use of shared decisionmaking and patient decision aids. The project aims to explore the opportunities and challenges perceived and experienced by providers, patients, purchasers, and payers around the implementation of shared decisionmaking protocols in fee-for-service settings.

The tools and products developed under the SDM Project include the following:

  • SDM implementation...
Guide to Patient and Family Engagement in Hospital Quality and Safety 07/11/13

The Guide to Patient and Family Engagement in Hospital Quality and Safety is a tested, evidence-based resource to help hospitals work as partners with patients and families to improve quality and safety. It provides four evidence-based strategies that hospitals can use to implement patient- and family-centered care practices. Each strategy includes educational tools and resources for patients and families, training materials for health care professionals, and real-world examples...

Blue Button 07/01/13

Blue Button is a way for consumers and patients to get easy, secure online access to their health information offered by their doctors, insurers, pharmacies, or other health-related service. It provides patients with a highly visible, clickable button to download their health data so they can use it to improve their health and be more engaged in their health care.

This Web site provides more information about the Blue Button approach and offers guidance on how health care...

Education Health Center Toolkit 07/01/13

The Education Health Center Toolkit is a comprehensive guide to training family medicine residents in community health centers. The toolkit is built around four areas designed to improve the quality of primary care training by supporting effective affiliation between health centers and family medicine residencies:

  • Mission and governance
  • Administration and operations
  • Finance
  • Legal
Each of these areas has its own section in the toolkit and is a...
Sharing Specialty Services: A Business Guide and Toolkit for Community Clinics 06/18/13

This business planning guide is designed to assist community clinics and health centers (CCHCs) and clinic consortia as they consider developing networks to share specialty services. The guide walks the reader through the relevant planning questions and assists in evaluating and implementing each step. At the guide’s core is a series of examples, worksheets, checklists, and sample documents that provide practical information to support the planning process. It is designed to be of use both...

Patients as Partners Training Guide 06/18/13

These guides explain how health care providers and patients and families can work together to effect safer delivery of care, help realize better expected medical outcomes, reduce risk and liability, reduce medical costs, and advance an authentic culture of safety throughout hospitals in the United States. The guides provide hospitals with a clearly delineated path to successful collaboration complete with comprehensive instructions and a unique customizable road map.

There are six...

The Batz Guide for Bedside Advocacy: Teaming up for the Patient 06/17/13

The Batz Guide for Bedside Advocacy is a tool that patients can use to organize their health care information, including telephone numbers, information about medications, and test results to bring to appointments. The guide is intended to make procedures or hospital stays as safe as possible by encouraging patients to ask questions during appointments and keep notes regarding their health concerns and treatment plans.

The guide is divided into the following sections:

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