Workbook/manual/guide

QualityTools

Rural Behavioral Health Programs and Promising Practices 10/11/13

This report provides information and tools to help improve rural behavioral health programs. It documents a study to identify innovative rural programs and uses the results to suggest basic tools for helping rural organizations take the steps necessary to move a program that is perceived to be effective into a promising practice. This report provides an overview of tools such as community building, grant writing, data collection, and program definition, which may prove useful to...

Managing Drug-Seeking Behaviors & Super Users in the Emergency Department 10/01/13

This guide for emergency department (ED) physicians, nurses, and caregivers includes information and tools for providing pain management care to “super users” in the ED. The guide offers an approach to understanding and managing two groups of super users—patients exhibiting drug-seeking behaviors and patients with chronic pain—and provides a solution for reducing ED visits.

The appendix to the guide includes sample materials such as a pain management policy, letters, and a pain...

Practice Facilitation Handbook: Training Modules for New Facilitators and Their Trainers 09/30/13

The Practice Facilitation Handbook is designed to assist in the training of new practice facilitators as they begin to develop the knowledge and skills needed to support meaningful improvement in primary care practices. It evolved from the Agency for Healthcare Research and Quality's Integrating Chronic Care and Business Strategies in the Safety Net toolkit. That toolkit was developed to aid safety net practices in implementing the Chronic Care Model, now commonly referred to as the...

Bright Futures Materials 09/26/13

Bright Futures is a national health promotion and disease prevention initiative that addresses children’s health needs in the context of family and community. The Bright Futures materials are designed to be useful to a wide range of audiences from health care professionals and those who provide health care for children, to parents and others in the community who participate in youth-oriented activities such as coaches, educators, and child care workers.

Materials include the...

Maximizing Health Care for Colorado's Underserved 09/10/13

This operational handbook for safety-net medical homes describes the experience of Doctors Care, a community-funded, nonprofit organization that helps underserved children, adults, and families receive the medical attention they need. The handbook can help program managers maximize health care for the uninsured without overwhelming participating doctors, while also managing patient expectations.

It is organized into the following sections:

  • Doctors Care History:...
Treatment Options Initiative 09/10/13

These online resources provide information to educate patients about the importance of exploring their treatment options, comparing the benefits and risks of each, and preparing to discuss these options with their health care providers.

The following health topics are covered:

  • Diabetes
  • Heart conditions
  • Men’s health
  • Mental health
  • Muscle, bone, and joint
  • Women’s health
The following videos are included:
    ...
Medicaid and CHIP Learning Collaboratives Toolbox 08/27/13

This Medicaid and CHIP Learning Collaboratives (known as the MAC Collaboratives) online toolbox, for use by collaboratives, partners, and stakeholders, provides practical tools and resources to address common challenges and pursue innovations in Medicaid program design and operations. The toolbox, updated regularly, helps guide states through policy options, model business practices, sample contract language, requests for information draft language, and relevant background resources.
...

The Massachusetts Department of Public Health Opioid Overdose Education and Naloxone Distribution 08/26/13

This guide describes the knowledge and core competencies necessary for potential overdose responders trained as part of the Massachusetts Department of Public Health opioid overdose prevention pilot program to respond to an opioid overdose event. Potential overdose responders are other opioid users, parents, relatives, and friends of opioid users; first responders such as police and fire departments; and staff of agencies that serve high-risk individuals. The guide provides information on...

Guide To Developing and Managing Overdose Prevention and Take-Home Naloxone Projects 08/26/13

This manual is designed to outline the process of developing and managing an overdose prevention and education program, with or without a take-home naloxone component. Overdose prevention work can be easily integrated into existing services and programs that work with people who use or are affected by drugs, including shelter and supportive housing agencies, substance abuse treatment programs, parent and student groups; overdose prevention work can also be useful for groups of people who use...

Guide to Long Term Care for Veterans 07/29/13

This guide provides tools and resources for veterans, caregivers and families, and U.S. Department of Veterans Affairs (VA) providers and staff to explore long-term care options. The guide includes information about home- and community-based services, residential settings, and nursing homes.

It also provides a shared decisionmaking approach to long-term care decisions in which veterans work with their social worker, care team, and informal caregivers to make plans and decisions...

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