Workbook/manual/guide

QualityTools

Quality Improvement Intervention Spread Planner 03/14/12

This Spread Planner provides guidance in developing a spread plan to move a new quality improvement effort forward. Each section of the planner contains specific questions that prompt those individuals responsible for spread to consider the actions needed to most effectively guide the spread process. The first section contains questions that are useful in beginning to plan for spread: Leadership for Spread and Set-Up for Spread. The second section includes additional issues to consider as...

Improving Patient Flow and Reducing Emergency Department Crowding: A Guide for Hospitals 03/13/12

This guide, for hospital administrators and emergency department leaders, provides step-by-step instructions for planning and implementing patient flow improvement strategies to ease emergency department crowding.

The information and resources are organized into the following sections:

  • The need to address emergency department crowding
  • Forming a patient flow team
  • Measuring emergency department performance
  • Identifying strategies
  • ...
Advancing Pharmacy Health Literacy Practices Through Quality Improvement: Curricular Modules for Faculty 03/13/12

These curricular modules, for pharmacy faculty, integrate health literacy and health literacy quality improvement into courses, experiential education, and projects for PharmD students and pharmacy residents. The modules are adaptable for use in lectures, seminars, laboratory classes, and experiential education.

The modules consist of 17 activity guides with 4 accompanying PowerPoint presentations. Each activity guide includes a list of further resources.

The Patient-Centered Medical Home: A Resource Guide for Integrating Comprehensive Medication Management to Optimize Patient Outcomes (Second Edition) 03/13/12

This guide for payers, plans, provider groups, patient advocacy groups, and all medication therapy management service providers discusses the rationale for including comprehensive medication management services in integrated patient-centered care. It provides the key steps necessary to promote best practices and achieve meaningful quality improvements for patients, while reducing costs associated with poor quality outcomes. The guide focuses on the decisions surrounding the comprehensive...

Promoting Your Public Report: A Hands-On Guide 03/02/12

This toolkit is designed to help communities increase awareness and use of their public reports comparing health care quality, cost, patient experience, and other aspects of value by consumers and other important audiences. The suggested approaches and template materials are intended for use with the media, both in traditional settings (e.g., printed newspapers, radio broadcasts) and online avenues (e.g., news Web sites, blogs). The materials have been compiled for modification and use by...

Guide to Reducing Unintended Consequences of Electronic Health Records 02/02/12

This online guide, for health care providers, information technology specialists, and system administrators, helps in planning and avoiding possible problems when implementing and using an electronic health record (EHR). Developed to provide practical, troubleshooting knowledge and resources for all types of health care organizations, the guide is based on the research literature, other practice-oriented guides for EHR implementation and use, research by its authors, and interviews with...

Caregiver Briefcase 02/02/12

This online tool, for psychologists and other health professionals, provides tools and resources to address the many challenges of improving the lives of contemporary family caregivers. The user-friendly briefcase contains a wide range of information, including common caregiving problems, assessment tools, and how to advocate for family caregivers.

The briefcase is divided into the following sections:

  • Caregiving facts
  • Practice
  • Research
  • Education...
Emergency Severity Index, Version 4: Implementation Handbook, 2012 Edition 01/19/12

The Emergency Severity Index (ESI) is a simple to use, five-level triage instrument that categorizes emergency department (ED) patients by evaluating both patient acuity and resources. The algorithm provides clinically relevant stratification of patients into five groups from 1 (most urgent) to 5 (least urgent). ED educators, clinicians, and managers can use this practical guide to develop and conduct an ESI educational program, implement the algorithm, and design an ongoing quality...

Effective Health Care Program: Research Summaries for Consumers, Clinicians, and Policymakers 01/13/12

These research summaries, for consumers, clinicians, and policymakers, provide information about the benefits and risks of different treatments for different health conditions. The summaries are based on comparative effectiveness reviews that cover numerous health topics. The summaries are not clinical recommendations or guidelines and should not be interpreted as such.

The covered health topics include:

  • Breathing conditions
  • Cancer
  • Developmental...
Effective Health Care Program: Tools and Resources 01/13/12

This section of the Effective Health Care Program Web site provides tools and resources to help consumers, clinicians, policymakers, and others make more informed health care decisions. The materials cover various health topics and are developed through patient-centered outcomes research. The site also provides materials for researchers and others interested in the systematic study of evidence and research methods.

Tools and resources include:

  • Patient decision...

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