Timeliness

QualityTools

Improving Your Office Testing Process: A Toolkit for Rapid-Cycle Patient Safety and Quality Improvement 09/30/13

This toolkit provides information and resources to help physicians' offices, clinics, and other ambulatory care facilities assess and improve the testing process in their offices. The tools will help office staff examine how tests are managed in the office, from the moment tests are ordered until the patient is notified of the test results and the appropriate followup is determined. The toolkit is adaptable to meet the needs of each care facility and goal.

The toolkit is organized...

Laboratory Medicine Best Practices (LMBP™): Tutorials 09/10/13

This set of online tutorials can assist laboratory professionals with the effective design and implementation of quality improvement studies to support the body of evidence needed to justify best practices in laboratory medicine.

The following modules are available:

  • The A-6 Cycle: Review and Evaluation Methods for Quality Improvement
  • Application of Laboratory Medicine Best Practices (LMBP ™) Initiative A-6 Methods for Laboratory Practitioners

...

Sharing Specialty Services: A Business Guide and Toolkit for Community Clinics 06/18/13

This business planning guide is designed to assist community clinics and health centers (CCHCs) and clinic consortia as they consider developing networks to share specialty services. The guide walks the reader through the relevant planning questions and assists in evaluating and implementing each step. At the guide’s core is a series of examples, worksheets, checklists, and sample documents that provide practical information to support the planning process. It is designed to be of use both...

Community Paramedic Evaluation Tool 04/16/13

The Community Paramedic Evaluation Tool is a self-assessment tool to be used by communities that wish to assess the current status of their paramedicine program. The assessment tool also provides a common framework by which data can be collected from multiple community paramedicine programs to develop a snapshot of common successes and challenges, and to guide in the development of new community paramedicine programs. Although the tool should be useful across urban and rural programs, it is...

Improving Patient Flow and Reducing Emergency Department Crowding: A Guide for Hospitals 03/13/12

This guide, for hospital administrators and emergency department leaders, provides step-by-step instructions for planning and implementing patient flow improvement strategies to ease emergency department crowding.

The information and resources are organized into the following sections:

  • The need to address emergency department crowding
  • Forming a patient flow team
  • Measuring emergency department performance
  • Identifying strategies
  • ...
Emergency Severity Index, Version 4: Implementation Handbook, 2012 Edition 01/19/12

The Emergency Severity Index (ESI) is a simple to use, five-level triage instrument that categorizes emergency department (ED) patients by evaluating both patient acuity and resources. The algorithm provides clinically relevant stratification of patients into five groups from 1 (most urgent) to 5 (least urgent). ED educators, clinicians, and managers can use this practical guide to develop and conduct an ESI educational program, implement the algorithm, and design an ongoing quality...

Urgent Matters Toolkit 06/18/10

The Urgent Matters Toolkit is a collection of strategies and tools designed to target specific issues facing hospital emergency departments. This toolkit was developed by hospitals across the country in conjunction with the Urgent Matters national program office at The George Washington University. The Urgent Matters team identified the most innovative patient flow quality improvement strategies implemented by participating pilot hospitals and developed this unique Web-based toolkit...

Tools for Health Care Coordination 01/20/10

This system of forms and tools is designed to assist in the coordination of health reporting and communication. These forms may also be useful to families and individuals.

The materials available include the following:

  • Health review checklist: A simple form that direct support professionals or a supervisor would use to record changes in an individual’s health status.
  • Forms for the health care appointment: ...
Patient Encounter Form 04/08/09

This form can be used as a model for clinicians to establish a reminder system to improve quality measures and goals.

Patient visits can be guided by this customizable patient encounter form that is designed to incorporate a practice’s quality goals and measures. It can be printed automatically at patient arrival, manually on demand, or completed using a real-time Web interface.

In addition to documenting services due, diagnoses and problems, and actions taken, the...

Screen for Life: National Colorectal Cancer Action Campaign 03/04/09

The Screen for Life: National Colorectal Cancer Action Campaign informs men and women aged 50 years or older about the importance of having regular colorectal cancer screening tests.

The central campaign messages include:

  • Colorectal cancer is the second leading cancer killer in the United States of cancers affecting both men and women
  • Screening saves lives
  • Colorectal cancer often can be prevented. Regular screening tests can find precancerous polyps so...

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