Patient-centeredness

QualityTools

Refugee Health Screener–15 07/23/13

The Refugee Health Screener–15 (RHS-15) was developed in a community public health setting to be an efficient and effective way to sensitively detect the range of emotional distress common across refugee groups.

This tool provides the English version of the RHS-15 and is for informational purposes only. Bilingual versions of the RHS-15 have been translated by professional translations and with the participation of the community so that each question is asked correctly according...

Informed Medical Decisions Foundation: Tools for Providers 07/12/13

Shared decisionmaking is a collaborative process that allows patients and clinicians to make health care treatment decisions together. These tools, for health care providers, provide information on this process and on the use of patient decision aids. They describe how to evaluate evidence and work together with patients to make informed care choices. Sample language and questions are provided to assist providers in implementing shared decisionmaking.

The available resources...

Talking With Your Patients About Screening for Prostate Cancer 07/12/13

This fact sheet for clinicians provides information to guide discussions on prostate-specific antigen screening for prostate cancer with male patients. Based on a comprehensive review of medical evidence, the fact sheet provides screening information, discussion points, and scenarios.

A Family Guide: Integrating Mental Health and Pediatric Primary Care 07/12/13

This guide for families provides practical information about integrated care and how this approach can improve the quality of care children receive in pediatric primary care settings. The guide defines integrated care, outlines the benefits of this approach to care delivery, and explains how the approach works in a medical home setting.

Topics covered include the following:

  • Integrated care: what is it?
  • At a glance: steps to integrated care
  • Why...
Shared Decision Making Project 07/11/13

The Shared Decision Making (SDM) Project works with sites to demonstrate and evaluate the use of shared decisionmaking and patient decision aids. The project aims to explore the opportunities and challenges perceived and experienced by providers, patients, purchasers, and payers around the implementation of shared decisionmaking protocols in fee-for-service settings.

The tools and products developed under the SDM Project include the following:

  • SDM implementation...
Guide to Patient and Family Engagement in Hospital Quality and Safety 07/11/13

The Guide to Patient and Family Engagement in Hospital Quality and Safety is a tested, evidence-based resource to help hospitals work as partners with patients and families to improve quality and safety. It provides four evidence-based strategies that hospitals can use to implement patient- and family-centered care practices. Each strategy includes educational tools and resources for patients and families, training materials for health care professionals, and real-world examples...

Blue Button 07/01/13

Blue Button is a way for consumers and patients to get easy, secure online access to their health information offered by their doctors, insurers, pharmacies, or other health-related service. It provides patients with a highly visible, clickable button to download their health data so they can use it to improve their health and be more engaged in their health care.

This Web site provides more information about the Blue Button approach and offers guidance on how health care...

Community Provider Toolkit: Serving Veterans Through Partnership. Mental Health and Wellness (Mini-Clinics) 06/20/13

This Web site for clinicians features treatment tools to support the rehabilitation and recovery of military veterans with mental health issues. Each mini-clinic focuses on a different topic and highlights key tools in areas such as assessment, training, and education. Topics covered include the following:

  • Posttraumatic stress disorder (PTSD)
  • Serious mental illness
  • Smoking and tobacco use
  • Substance use
  • Suicide prevention
  • Women...
The Batz Guide for Bedside Advocacy: Teaming up for the Patient 06/17/13

The Batz Guide for Bedside Advocacy is a tool that patients can use to organize their health care information, including telephone numbers, information about medications, and test results to bring to appointments. The guide is intended to make procedures or hospital stays as safe as possible by encouraging patients to ask questions during appointments and keep notes regarding their health concerns and treatment plans.

The guide is divided into the following sections:

...
Lexicon for Behavioral Health and Primary Care Integration: Concepts and Definitions Developed by Expert Consensus 05/29/13

The Lexicon for Behavioral Health and Primary Care Integration is a set of concepts and definitions developed by expert consensus for what is meant by behavioral health and primary care integration—a functional definition of what things look like in practice. A consensus lexicon enables effective communication and concerted action among clinicians, care systems, health plans, payers, researchers, policymakers, business modelers, and patients working for effective, widespread implementation...

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