Equity

QualityTools

Implementing Multicultural Health Care Standards: Ideas and Examples 08/17/11

This guide provides ideas and examples to aid in the implementation of the National Committee for Quality Assurance’s (NCQA’s) standards for distinction in Multicultural Health Care (MHC). Examples are drawn from applicants to the NCQA Recognizing Innovation in Multicultural Health Care Awards Program. From 2006 to 2009, health plans submitted applications to this program, highlighting their activities as they sought to improve culturally and linguistically appropriate services and reduce...

2010 National Healthcare Disparities Report 03/04/11

The purpose of the National Healthcare Disparities Report (NHDR) is to identify the differences or gaps through which some populations receive poor or worse care than others and to track how these gaps are changing over time. The report uses a set of measures, which are categorized across four dimensions of quality: effectiveness, patient safety, timeliness, and patient-centeredness. The 2010 report presents expanded analyses of care across the urban–rural continuum. It also summarizes...

2010 National Healthcare Quality Report 03/03/11

The key function of the National Healthcare Quality Report (NHQR) is to summarize the state of health care quality for the nation and report on progress and opportunities for improving health care quality, as mandated by the U.S. Congress. The 2010 report addresses three questions critical to guiding Americans toward the optimal health care they need and deserve:

  • How have health care quality and disparities changed over time?
  • What is the status of health care quality and...
Lead Poisoning Prevention in Newly Arrived Refugee Children: Tool Kit 02/17/11

This toolkit was developed in response to the increasing number of refugee children entering in the United States and subsequently developing elevated blood lead levels. It provides information and resources about lead poisoning prevention and how to educate the refugee population.

The toolkit is divided into three sections:

  • Refugee resettlement worker module
    • This self-guided module provides information about the importance of identifying and determining...
Refugee Nutrition Outreach Toolkit 02/16/11

This toolkit was developed by the U.S. Committee for Refugees and Immigrants (USCRI) to educate and assist these populations on how to adopt good habits that help them to prevent nutrition-related disease.

The toolkit contains the following:

  • A nutrition education flip chart to communicate culturally relevant nutrition information to refugee communities. Case managers, ESL (English as a Second Language) teachers, health clinic staff, trained volunteers, and other...
U.S. Committee for Refugees and Immigrants (USCRI) Healthy Living Toolkit 02/02/11

This consumer toolkit educates refugees and immigrants on how to become proactive health consumers and promoters in their communities. The materials help patients and health care–related professionals reduce the health disparities among refugees and immigrants.

Toolkits are available in the following languages: Amharic, Arabic, Bosnian, Burmese, English, Farsi (Persian), French, Haitian Creole, Hmong, Karen, Kirundi, Nepali, Oromo, Russian, Somali, Spanish, Swahili, Tigrinian,...

Genetic Counseling Cultural and Linguistic Competence Toolkit 01/18/11

The Genetic Counseling Cultural and Linguistic Competence Toolkit (GCCCT) is a resource portal that provides information for genetic counselors, genetic counseling training programs and students, health care providers, and members of the general public. Its purpose is to improve the delivery of culturally responsive, client-centered genetic counseling to diverse populations and to reduce health disparities.

The toolkit contains a variety of materials, including:

  • ...
Barriers to Care Map 01/17/11

This Web site contains materials from a poster presentation about barriers to care that was presented at the Seventh National Conference on Quality Health Care for Culturally Diverse Populations. Downloadable materials include:

  • A poster that presents the concept of barriers to health care from the patient’s point of view, depicting the various system interface points at which patients can encounter barriers, with examples and suggestions for eliminating each barrier
  • ...
A Toolkit for Serving Diverse Communities 11/22/10

This toolkit, published by the U.S. Administration on Aging, provides aging agencies and their State and local partners with a starting point for conversations regarding how to better serve diverse populations of older adults. Besides directors and managers of state units on aging and area agencies on aging, program managers, policy advisers, information specialists, outreach workers, options counselors, ombudsmen, and many others may find this toolkit useful.

The toolkit consists...

NHQRDRnet 10/14/10

NHQRDRnet is an an interactive tool to explore data from the National Healthcare Quality Report (NHQR) and the National Healthcare Disparities Report (NHDR). This system allows users to access national and State data on the quality of, and access to, health care from scientifically credible measures and data sources.

With NHQRDRnet, users can:

  • Display estimates from national tables that are specific to particular subpopulations (e.g., particular age groups, as well...

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