Efficiency

QualityTools

CAREWare 11/10/08

CAREWare is a free, easy-to-use, standardized tool for HIV/AIDS service providers to collect client information. It can monitor quality of care at clinics, maintain schedules, track how clients use medications, and produce required reports. The Health Resources and Services Administration developed the software to enable service providers funded by the Ryan White HIV/AIDS Program to complete required data reports detailing information on the clients they serve. However, any providers working...

The Transforming Care at the Bedside Toolkit 09/26/08

This toolkit provides information for hospital units interested in adopting the “Transforming Care at the Bedside” (TCAB) model of nurse-initiated quality improvements. TCAB is a national program developed and managed by the Robert Wood Johnson Foundation and the Institute for Healthcare Improvement. Its goal is to engage front-line hospital nurses and leaders at all levels of the organization to:

  • Improve the quality and safety of patient care on medical and surgical...
Community Services Locator: An Online Directory for Finding Community Services for Children and Families 09/22/08

The Community Services Locator is designed to help service providers and families find available national, State, and local resources that can address child and family needs. It includes resources on:

  • Child care/early childhood education
  • Education/special needs
  • Family support
  • Financial support
  • Health and wellness
  • Parenting
Develop Your "Hospital At Home" Program 08/08/08

Hospital At Home is an innovative health care model that can provide hospital-level care in a patient’s home as a full substitute for acute hospital care until the patient is ready for discharge to their primary care physician.

The Web site contains the following information and tools for organizations that are considering starting their own program:

  • Is your organization ready for Hospital At Home?
    • Innovation readiness assessment
    • Readiness and...
Lean Hospitals: Six Sigma and Lean Healthcare Forms 06/25/08

Derived from the Toyota Production System, which has revolutionized manufacturing and service industries in the United States and around the world for many years, Lean and Six Sigma principles implemented in the health care environment can help to improve operational performance, reduce costs, increase revenue, improve quality, and develop a culture to ensure lasting results.

This site provides the following downloadable Lean and Six Sigma project forms:

  • Six...
Automated Telephone Reminders: A Tool to Help Refill Medicines on Time 06/04/08

This easy to understand telephone script is provided for use by pharmacies wishing to provide automated refill reminder calls to patients.

Queueing ToolPak 4.0 04/24/08

The Queueing ToolPak (QTP) is a Microsoft Excel add-in that performs basic calculations for waiting line analysis. The functions allow integration of queueing performance measures into spreadsheet models without the limitations imposed by templates with fixed input and output areas that are commonly used for analysis of waiting lines.

AM Bed Huddle Worksheet 04/24/08

The tool is designed to provide structure to AM bed meetings and to anticipate needs and aid in making decisions regarding the cancellation of elective surgery and procedures depending on demand from the emergency department and other services.

Staff come to the meetings prepared to report their census and staffing numbers. Representatives attend from each nursing unit, emergency department, surgery, postanesthesia care unit, admitting/bed control, and housekeeping. The tool is...

CalQualityCare.org 03/19/08

CalQualityCare.org features information on California hospitals, medical groups, nursing homes, and other long-term care facilities, along with tips and checklists about how to choose a health care provider, questions to ask, how to pay for care, and what to do if something goes wrong.

Alcohol Screening and Brief Intervention (SBI) for Trauma Patients 03/19/08

This guide will help Level I and Level II hospital trauma centers implement an Alcohol Screening and Brief Intervention (SBI) Program. It may also benefit disaster-related substance abuse screening efforts.

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