IOM Domains of Quality

QualityTools

Pathways to Safer Opioid Use 08/31/16

Pathways to Safer Opioid Use is an immersive, interactive training tool that was designed using the opioid-related recommendations outlined in the National Action Plan for Adverse Drug Event Prevention (ADE Action Plan). The training uses the principles of health literacy and a multimodal, team-based approach to promote the appropriate, safe, and effective use of opioids to manage chronic pain in the primary care setting.

The goal of this simulation is to demonstrate best practices in...

Connecting Those at Risk to Care: The Quick Start Guide to Developing Community Care Coordination Pathways 03/03/16

This quick start guide complements the Pathways Community HUB Manual: A Guide To Identify and Address Risk Factors, Reduce Costs, and Improve Outcomes, published in 2016 by the Agency for Healthcare Research and Quality (AHRQ). That manual provides beginning tools and strategies for ensuring that individuals most at risk of poor health outcomes are served in a timely, coordinated manner.

The quick start guide is a reference and resource for public and private stakeholders engaged in...

Patient and Family Engagement Resource Compendium 02/23/16

The Health Research & Educational Trust (HRET) developed this compendium to link patient and family engagement concepts and strategies to available resources. The compendium resources are designed to support hospital efforts to partner with patients and families to improve health care quality. 

The compendium includes the following sections:

  • Leadership
  • Organizational assessments
  • Patient and family advisory council/committee: resources for...
SHARE Approach Curriculum Tools 02/12/16

The SHARE Approach is a five-step process for shared decision making that includes exploring and comparing the benefits, harms, and risks of each option through meaningful dialogue about what matters most to the patient. The five steps of the SHARE Approach are as follows:

  1. Seek your patient’s participation
  2. Help your patient explore and compare treatment options
  3. Assess your patient's values and preferences
  4. Reach a decision with your patient
  5. ...
Patient Engagement in Redesigning Care Toolkit 02/12/15

This toolkit is designed for hospital and clinical directors, managers, clinicians, and researchers to assist in engaging patients as partners in quality improvement activities. It contains two tools that can be customized by organizations to match their goals, processes, and patient engagement strategies:

  • Patient Partners Welcome Packet: This packet is designed for patients who will be participating in quality improvement activities at a health care organization...
Family-Centered Rounds Toolkit 02/12/15

The Family-Centered Rounds Toolkit is designed to encourage, assist, and improve family engagement during family-centered rounds (FCR). Family-centered rounds encourage patient and family learning and involvement in health care decisionmaking. The toolkit includes an FCR checklist, associated curriculums for clinicians and staff, and forms for monitoring and troubleshooting implementation and maintenance of the checklist to support best practices for FCR.

Free registration is required...

Tips for Group Leaders and Facilitators on Involving Patients and Families on Committees and Task Forces 12/10/14

This tip sheet is a tool to help foster collaboration between administrators of health care organizations and patient and family advisors. It provides recommendations for group leaders and facilitators on each stage of getting patients and families involved in committees and task forces.

The tip sheet is divided into the following sections:

  • Selecting patients and families to serve as advisors
  • Preparation for meetings
  • During meetings
  • Anticipate...
Recommendations and Promising Practices for Designing a Patient and Family-Centered Health Care System 12/10/14

This report provides guidance to key constituents in health care—patients and families, providers, administrators, educators, researchers, advocates, and funders—for advancing patient- and family-centered care, and specifically for creating partnerships with patients and families in quality improvement and health care redesign. Many of the report’s recommendations are illustrated by examples drawn from health facilities and other organizations that are making exemplary progress in partnering...

Clinical Practice Implementation Tool for Hypertension 09/18/14

This tool is designed to help clinical practices improve their approach to hypertension care. The tool provides guidelines for evaluating current systems, making changes that support accurate blood pressure measurement, and improving hypertension screening, prevention, and management.

This tool has the following sections:

  • Foreword
  • How to use this implementation tool
  • Preparing for a quality improvement initiative
  • Hypertension change...
County Health Rankings & Roadmaps 09/18/14

This Web site provides access to the annual County Health Rankings, which ranks each county within the 50 States according to its health outcomes and the multiple health factors that determine a county’s health. Each county receives a summary rank for its health outcomes and health factors and also for the four different types of health factors: health behaviors, clinical care, social and economic factors, and the physical environment. Each county can also see specific county-level data (as...

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