Care management processes

QualityTools

2011 National Healthcare Quality Report 05/21/12

The key function of the National Healthcare Quality Report (NHQR) is to summarize the state of health care quality and access for the nation and report on progress and opportunities for improving health care quality, as mandated by the U.S. Congress. This report measures trends in effectiveness of care, patient safety, timeliness of care, patient-centeredness, and efficiency of care.

The 2011 report presents expanded analyses of care received by older Americans. It also...

Collaboration for Home Care Advances in Management and Practice (CHAMP) Tools 05/08/12

The Collaboration for Home Care Advances in Management and Practice (CHAMP) library provides actionable tools to help home health care professionals implement best practices in their agencies.

Tools in the CHAMP library can be searched by keyword and filtered by topic or type:

  • Topics:
    • Alcohol & substance misuse
    • Behavior change & adherence
    • Care coordination
    • Chronic pain management
    • Clinical coaching
    • Cognitive...
Dietary Supplement Fact Sheets 04/25/12

These fact sheets provide evidence-based summaries for health professionals and consumers on specific vitamins, minerals, herbs, and other dietary supplements. The fact sheets cover health effects, safety, recommended amounts, interactions with medicines, and other topics.

Several fact sheets and other resources are also available in Spanish.

Quality Improvement Intervention Spread Planner 03/14/12

This Spread Planner provides guidance in developing a spread plan to move a new quality improvement effort forward. Each section of the planner contains specific questions that prompt those individuals responsible for spread to consider the actions needed to most effectively guide the spread process. The first section contains questions that are useful in beginning to plan for spread: Leadership for Spread and Set-Up for Spread. The second section includes additional issues to consider as...

Common Ground: Chronic Disease Management Toolkit 03/02/12

The Common Ground Project was designed to assist chronic disease and preparedness departments in public health agencies by documenting and defining business processes common to each of them and identifying the requirements for information systems that would support these processes. Nine chronic disease programs and six preparedness programs from local and State health collaborated to achieve consensus to describe their business processes and identify the requirements for information systems...

Guide to Reducing Unintended Consequences of Electronic Health Records 02/02/12

This online guide, for health care providers, information technology specialists, and system administrators, helps in planning and avoiding possible problems when implementing and using an electronic health record (EHR). Developed to provide practical, troubleshooting knowledge and resources for all types of health care organizations, the guide is based on the research literature, other practice-oriented guides for EHR implementation and use, research by its authors, and interviews with...

Emergency Severity Index, Version 4: Implementation Handbook, 2012 Edition 01/19/12

The Emergency Severity Index (ESI) is a simple to use, five-level triage instrument that categorizes emergency department (ED) patients by evaluating both patient acuity and resources. The algorithm provides clinically relevant stratification of patients into five groups from 1 (most urgent) to 5 (least urgent). ED educators, clinicians, and managers can use this practical guide to develop and conduct an ESI educational program, implement the algorithm, and design an ongoing quality...

Effective Health Care Program: Research Summaries for Consumers, Clinicians, and Policymakers 01/13/12

These research summaries, for consumers, clinicians, and policymakers, provide information about the benefits and risks of different treatments for different health conditions. The summaries are based on comparative effectiveness reviews that cover numerous health topics. The summaries are not clinical recommendations or guidelines and should not be interpreted as such.

The covered health topics include:

  • Breathing conditions
  • Cancer
  • Developmental...
Effective Health Care Program: Tools and Resources 01/13/12

This section of the Effective Health Care Program Web site provides tools and resources to help consumers, clinicians, policymakers, and others make more informed health care decisions. The materials cover various health topics and are developed through patient-centered outcomes research. The site also provides materials for researchers and others interested in the systematic study of evidence and research methods.

Tools and resources include:

  • Patient decision...
Diabetic Retinopathy Screening Practice Guide 01/04/12

This guide presents the practical aspects of developing a remote diabetic retinopathy screening (DRS) program along with general guidelines and recommendations for performing DRS based on experiences in community clinics in California.

It is organized into the following sections:

  • Introduction
  • The need for diabetic retinopathy screening programs
  • Guidelines for referring patients
  • Program validation—defining program goals and performance
  • ...

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