Care management processes

QualityTools

Improving Patient Safety in Long-Term Care Facilities: Training Modules 09/20/12

The Improving Patient Safety in Long-Term Care Facilities: Training Modules materials are intended for use in training frontline personnel in nursing homes and other long-term care facilities. The materials were developed for the Agency for Healthcare Research and Quality (AHRQ) under a contract to the RAND Corporation. They are organized into three modules:

  • Module 1: Detecting Change in a Resident’s Condition
  • Module 2: Communicating Change in a Resident’s...
The Community Health Worker's Sourcebook: A Training Manual for Preventing Heart Disease and Stroke 08/27/12

This sourcebook serves as an instruction manual for training community health workers and as a reference and a resource for community health workers working with community members in preventing heart disease and stroke. The sourcebook contains a variety of handouts, which are appropriate for community health workers to use as tip sheets and to give to community members as aids for understanding and living with heart disease and stroke disability.

The sourcebook is divided into the...

Community Health Workers Toolkit 08/27/12

The Community Health Workers Toolkit is designed to help rural communities evaluate opportunities for developing a community health worker program, and to provide resources and best practices developed by successful community health worker programs. Through eight modules, the toolkit offers tools and resources to develop and implement programs for using community health workers in local programs.

Topics include:

  • Introduction to community health workers
  • ...
Care Coordination: Strategies to Reduce Avoidable Emergency Department Use 08/09/12

This guide offers advice and interventions that practices can use to help their patients reduce avoidable emergency department visits. It covers the following topics:

  1. Educating patients on appropriate use
  2. Enhancing access to the primary care practice
  3. Improving care coordination and care transitions
This guide is a supplement to Care Coordination: Reducing Care Fragmentation in Primary Care, which is recommended as a starting point for...
PROMETHEUS Payment® Implementation Toolkit 08/02/12

This implementation toolkit, for employers, health plans, and provider groups, offers detailed information and step-by-step instructions to implement the PROMETHEUS payment model. This payment system is a package, or bundled fee payment system centered on a comprehensive episode of medical care that covers all patient services related to an illness, condition, or procedure. PROMETHEUS Payment addresses a full range of issues that can drive profound long-term, system-wide improvements,...

Severe Sepsis Practice Alert and Tools 07/13/12

This Practice Alert from the American Association of Critical-Care Nurses (AACN) provides brief, vital instructions to improve management and prevent mortality in patients with severe sepsis. AACN Practice Alerts TM are short directives designed for easy reference. The first part of the Practice Alert is the clinical information followed by references to support the clinical statements.

This Practice Alert also includes the following tools:

  • Severe...
Building Blocks to Peer Program Success: A Toolkit for Developing HIV Peer Programs 06/27/12

This toolkit provides information, tools, and resources to help organizations and communities work with peers to effectively engage and retain people living with HIV/AIDS (PLWHA) in care and treatment.

The purpose of this toolkit is to help organizations effectively integrate peers as part of a multidisciplinary care team. It focuses primarily on peers who use their own personal experience with HIV in the service of improving the care and treatment of PLWHA. Depending on the needs...

Missouri's Sustainability Toolkit: Self-Management Education Programs for People With Chronic Conditions 06/19/12

This self-management toolkit helps providers of self-management education (SME) chronic condition programs deliver high-quality services over the long term. The guide is a synthesis of practical experience and evidence-based strategies to help SME providers achieve sustainability. It explores issues in 10 key planning areas: revenue, marketing, referral networking, competition, service operations, evaluation, organizational support, community support, advocacy, and resource linkages. SME...

Patient Centered Medical Home Resource Center 05/29/12

The Patient Centered Medical Home (PCMH) Resource Center provides policymakers and researchers with access to evidence-based resources about the medical home and its potential to transform primary care and improve the quality, safety, efficiency, and effectiveness of U.S. health care. This Web site is organized into the following sections:

  • Defining the PCMH
  • Evidence and evaluation
  • Tools and resources
  • Implementing the PCMH
  • Federal PCMH activities...
Guide to Infection Prevention for Outpatient Settings: Minimum Expectations for Safe Care 05/21/12

This summary guide for health care personnel discusses recommendations for lowering the frequency of and preventing infection in outpatient (ambulatory care) settings. The guide distills existing infection prevention guidance from the Centers for Disease Control and Prevention (CDC) and the Healthcare Infection Control Practices Advisory Committee (HICPAC).

This summary guide:

  1. Provides basic infection prevention recommendations for outpatient settings
  2. ...

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