Care management processes
This toolkit offers a structured approach for addressing quality improvement for preventive care services and a collection of “lessons learned” by a diverse group of health plans serving Medicaid members. It offers realistic approaches to help health plans develop or improve preventive care programs.
This tool addresses the following topics:
- How will this toolkit benefit your health plan?
- Measuring for success: A process improvement strategy
- A typology...
The Health Manager’s Toolkit is an electronic compendium of tools designed to assist health professionals at all levels of an organization to provide accessible high-quality and sustainable health services.
The following tools are contained in this toolkit:
- Clinical services and quality management tools
- Helps in the management of health services delivery at both the clinic and the community levels
The Oregon Heart Failure GAP (Guidelines Applied in Practice) Toolkit contains a variety of tools, some for clinicians treating patients suffering from heart failure, and others for heart failure patients themselves.
- Clinician tools:
- Clinician guide to heart failure treatment - For primary care clinicians
- Tips for increasing effectiveness of interactions with patients
- Sample heart failure visit template
- Patient tools:
- How to care...
This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural and linguistic cultural competence in health, mental health, and human service settings. It provides concrete examples of the kinds of beliefs, attitudes, values, and practices that foster cultural and linguistic competence at the individual or practitioner level.
This checklist can be used to assess cultural and linguistic competence in the following areas:
This training manual is a developmental tool to assist health centers in improving the care of people with chronic illness. It contains ideas for change and examples of organizations that have tested those changes and made significant improvements in care.
This manual includes the following information:
- An introduction to the vision, goals, and methodology of the Health Disparities Collaboratives
- Separate sections on chronic conditions, such as diabetes, asthma, and...
The Weight-control Information Network (WIN) is a national information service of the National Institute of Diabetes and Digestive and Kidney Diseases (NIDDK), National Institutes of Health (NIH). WIN was established in 1994 to provide health professionals and consumers with science-based information on obesity, weight control, and nutrition.
WIN provides the following resources:
- Publications: including fact sheets, brochures, article reprints, and conference and workshop...
This 15-page module summary on posttraumatic disorders in primary care is derived from the evidence-based clinical practice guideline Management of Post Traumatic Stress, developed by the Department of Veterans Affairs and Department of Defense. It focuses on acute stress disorder (ASD) and post-traumatic stress disorder (PTSD).
This module summary addresses the following topics:
- ASD and PTSD in primary care (algorithm)
- Common symptoms after exposure...
This 51-page action plan, developed in response to escalating concerns about falls and fall-related injuries among the aging population, highlights strategies and preliminary action steps developed by participants in the Falls Free Summit. Thirty-six strategies are proposed, based on input from Summit participants, and organized under five goal areas.
This action plan is organized as follows:
- Executive summary
- Overview of the Falls Free Summit...
This tool provides links for downloading 14 campaign posters on respiratory hygiene tips for reducing the risk of infection. These posters are intended to promote respiratory hygiene to both clinical and general audiences in health care settings.
Medical errors can occur at many points in the health care system, particularly in hospitals. This 2-page fact sheet provides the following 10 tips that hospitals can implement to improve patient safety:
- Assess and improve patient safety culture (by surveying unit staff)
- Build teamwork (by improving staff communication)
- Limit shifts for hospital staff, if possible
- Insert chest tubes safely
- Prevent central line-related bloodstream infections...