Care management processes

QualityTools

ASCO/CAP Guideline Recommendations for HER2 Testing in Breast Cancer: Reporting Elements for IHC and FISH 12/17/07

This checklist from the American Society of Clinical Oncology (ASCO) and College of American Pathologists (CAP) lists all the elements that should be reported in each HER2 (Human Epidermal Growth Factor Receptor 2) status report. The checklists include both types of HER2 testing methods—immunohistochemistry (IHC) and fluorescence in-situ hybridization (FISH).

Promoting Cultural Diversity and Cultural Competency: Self-Assessment Checklist for Personnel Providing Services and Supports to Children with Disabilities and Special Health Needs and Their Families 12/17/07

This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural diversity and cultural competence when working with children with disabilities and special health needs and their families. It provides concrete examples of the kinds of values and practices that foster such an environment.

This checklist can be used to assess cultural and linguistic competence in the following areas:

  • Physical environment, materials, and resources...
Dealing With the Effects of Trauma: A Self-Help Guide 12/17/07

This guide contains information, ideas, and strategies that people from all over the country have found to be helpful in relieving and preventing troubling feelings and symptoms related to a traumatic experience. The information in this booklet can be used safely along with your other health care treatment.

This guide addresses the following topics:

  • Help from health care providers, counselors and groups
  • Things you can do every day to help yourself feel better
  • ...
The Guide to Managing for Quality 12/17/07

This Web site can be used to help managers develop a practical, useful, and interactive resource that they can use to improve quality in the many different types of health and family planning programs in which they work. The following topics and concepts are addressed:

  • Problemsolving
    • Identify the problem
    • Describe the problem
    • Analyze the problem
    • Plan the solution
    • Implement the solution
    • Monitor/evaluate the solution
  • ...
Management of Post-traumatic Stress - Module A1: Acute Stress Reaction (2-4 Days After Trauma) Algorithm 12/17/07

This interactive algorithm on acute stress reaction (ASR) is derived from the evidence-based clinical practice guideline Management of Post Traumatic Stress, developed by the Department of Veterans Affairs and Department of Defense.

This algorithm addresses the following topics:

  • Trauma exposure
  • Screen for ASR
  • Dangerousness to self or others
  • Obtain assessment of medical and functional status based on general appearance and screening...
A Guide to Primary Care of People with HIV/AIDS, 2004 Edition 12/17/07

This 180-page guide addresses several important aspects of primary care and treatment for patients with HIV/AIDS. The 18 chapters in this guide were written by HIV/AIDS researchers and physicians at major U.S. medical centers. Using the recommended references and citations, the user can access in-depth information on topics of particular importance.

This guide addresses the following topics:

  • Primary care as chronic care
  • Approach to the patient
  • Core elements...
Health Information Technology Costs & Benefits Database 12/17/07

This database contains literature articles about the costs and/or benefits of health information technology (HIT) and is searchable in a variety of ways. The Web site also contains information about how the database was developed and about barriers to the implementation of HIT.

This Web page includes the following sections:

  • Search database according to the following criteria:
    • HIT elements
    • Institute of Medicine categories
    • Types of health...
Eat Better & Move More: A Guidebook for Community Programs 12/17/07

This 36-page guidebook, part of the You Can! Steps to Healthier Aging Campaign, will help community organizations increase the number of older people who stay active and healthy by implementing a simple 12-week nutrition and walking program.

The guidebook addresses the following topics:

  • Setting up your program
  • Week 1:
    • Eat better for health
    • Orientation and enrollment
  • Week 2:
    • Move more for health
    • Orientation to step...
Reducing Racial and Ethnic Health Disparities: Quality Improvement in Medicaid Managed Care Toolkit 12/17/07

This toolkit details the experiences of a workgroup of Medicaid managed care organizations that collaborated to develop new ways of identifying members of racial and ethnic subgroups, to measure gaps in care and to explore ways to improve health care quality. The workgroup members designed innovative strategies to uncover and address disparities in three targeted areas: birth outcomes and immunizations, asthma care, and diabetes care.

The toolkit includes the following sections:
...
Improving Preventive Care Services for Children: A Best Clinical and Administrative Practices Toolkit for Medicaid Health Plans 12/17/07

This toolkit offers a structured approach for addressing quality improvement for preventive care services and a collection of “lessons learned” by a diverse group of health plans serving Medicaid members. It offers realistic approaches to help health plans develop or improve preventive care programs.

This tool addresses the following topics:

  • How will this toolkit benefit your health plan?
  • Measuring for success: A process improvement strategy
  • A typology...

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