Care management processes

QualityTools

CLABSI Toolkit – Preventing Central Line–Associated Bloodstream Infections: Useful Tools, An International Perspective 12/16/13

The overarching goal of the central line–associated bloodstream infection (CLABSI) toolkit is to provide the most current information and guidance on practices and technology, as well as the most appropriate tools, resources, and education to assist health care organizations in reducing the current burden associated with CLABSIs.

The toolkit is separated into the following chapters and sections:

  • Introduction
  • Chapter 1 – Types of central venous catheters and...
Multi-Center Medication Reconciliation Quality Improvement Study (MARQUIS) Toolkit 12/16/13

The goal of MARQUIS (Multi-Center Medication Reconciliation Quality Improvement Study) is to develop better ways for medications to be prescribed, documented, and reconciled accurately and safely at times of care transitions when patients enter and leave the hospital. This study, which was funded by the Agency for Healthcare Research and Quality, has produced a set of medication reconciliation tools to reduce medication errors that frequently occur during care transitions.

The...

The CDC Worksite Health ScoreCard: An Assessment Tool for Employers To Prevent Heart Disease, Stroke, and Related Health Conditions 12/10/13

This tool is designed to help employers assess the extent to which they have applied evidence-based health promotion interventions in their worksites to prevent heart disease, stroke, and related conditions such as hypertension, diabetes, and obesity. The CDC Health ScoreCard can establish benchmarks and track improvements (evaluation) over time for various health topics and promotion programs.

The tool contains 100 questions that assess how evidence-based health promotion...

Potential Measures for Clinical–Community Relationships: A Supplement to the Clinical–Community Relationships Measures Atlas 11/25/13

This report is a supplement to the Agency for Healthcare Research and Quality's Clinical–Community Relationships Measures (CCRM) Atlas, which provides a list of existing measures for assessing the structures, processes, and outcomes associated with clinical–community relationships for prevention. In this supplement, the investigators suggest 52 potential measures or measurement concepts that could be developed to fill the gaps in measurements for domains included in the Atlas....

Great Plains Telehealth Resource and Assistance Center Toolkit 10/23/13

This toolkit is for organizations starting or expanding a telehealth program at their facility. The toolkit provides information, tools, guidelines, templates, forms, and other resources for developing telehealth activities. These materials offer examples and illustrations of what others have done and what the experts recommend for an organization’s stage in development.

The toolkit covers the following topic areas:

  • Clinical
  • Reimbursement
  • Education...
Managing Drug-Seeking Behaviors & Super Users in the Emergency Department 10/01/13

This guide for emergency department (ED) physicians, nurses, and caregivers includes information and tools for providing pain management care to “super users” in the ED. The guide offers an approach to understanding and managing two groups of super users—patients exhibiting drug-seeking behaviors and patients with chronic pain—and provides a solution for reducing ED visits.

The appendix to the guide includes sample materials such as a pain management policy, letters, and a pain...

Practice Facilitation Handbook: Training Modules for New Facilitators and Their Trainers 09/30/13

The Practice Facilitation Handbook is designed to assist in the training of new practice facilitators as they begin to develop the knowledge and skills needed to support meaningful improvement in primary care practices. It evolved from the Agency for Healthcare Research and Quality's Integrating Chronic Care and Business Strategies in the Safety Net toolkit. That toolkit was developed to aid safety net practices in implementing the Chronic Care Model, now commonly referred to as the...

Surviving Sepsis Campaign 09/26/13

The Surviving Sepsis Campaign has developed a suite of tools to help hospitals reduce mortality due to sepsis and to guide efforts to improve sepsis-related performance. In addition, other organizations have developed tools in the course of their improvement efforts and are making them available on the Surviving Sepsis Campaign Web site for others to use or adapt. These tools include protocols, checklists, policies, and similar documents.

The resources are divided into the...

Maximizing Health Care for Colorado's Underserved 09/10/13

This operational handbook for safety-net medical homes describes the experience of Doctors Care, a community-funded, nonprofit organization that helps underserved children, adults, and families receive the medical attention they need. The handbook can help program managers maximize health care for the uninsured without overwhelming participating doctors, while also managing patient expectations.

It is organized into the following sections:

  • Doctors Care History:...
Treatment Options Initiative 09/10/13

These online resources provide information to educate patients about the importance of exploring their treatment options, comparing the benefits and risks of each, and preparing to discuss these options with their health care providers.

The following health topics are covered:

  • Diabetes
  • Heart conditions
  • Men’s health
  • Mental health
  • Muscle, bone, and joint
  • Women’s health
The following videos are included:
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