Medication: ordering, transcription, administration, dispensing

QualityTools

Speak Up Campaign 12/10/08

In March 2002, the Joint Commission, together with the Centers for Medicare and Medicaid Services, launched a national campaign to urge patients to take a role in preventing health care errors by becoming active, involved, and informed participants on their health care team.

The campaign features brochures, posters, and buttons on the following patient safety topics:

  • Help prevent errors in your care
  • Help avoid mistakes in your surgery
  • Information...
RxFacts.org 10/24/08

RxFacts.org provides physicians with an evidence-based, non-commercial source of the latest findings about the drugs they prescribe. The site includes clinical topic summaries and resources for health professionals as well as information about common health conditions for patients.

Making Needles Hurt Less 10/01/08

Making Needles Hurt Less is a guide for caregivers to help children understand and better manage needlesticks. It provides helpful words, actions, and ideas to talk to a child about the painful procedure.

The Shared Care Plan Personal Health Record 07/14/08

The Shared Care Plan Personal Health Record is a tool for patient self-management and communication among care team members. It is a personal health record that lets patients organize and store vital health information and then share it with their family, physicians, and others they feel should have access to this information. As a Web-based application that employs user-centered design methodologies, this tool promotes personal responsibility and positively affects patients’ confidence and...

EPITOME (Enhanced Patient Safety Intervention to Optimize Medication Education) Tools 07/10/08

EPITOME (Enhanced Patient Safety Intervention to Optimize Medication Education) is an evidence-based, multi-modal patient medication education program. It draws on health behavior change theory and utilizes a multidisciplinary approach, including structured medication education, administrative support and staff training, established quality improvement techniques, and consistent use of adjunctive and supportive information technology and automated systems, to maximize the impact of...

Medication Safety Reconciliation Toolkit 07/10/08

The Medication Reconciliation Toolkit helps hospitals establish and implement a standardized medication reconciliation process. The toolkit provides guidance, sample forms, and tips.

The toolkit includes the following sections:

  • Introduction
  • Assessment
  • The project
  • Performance improvement model
  • Spreading and formalizing
  • Reference materials

Community-Acquired Pneumonia Admission Orders 07/10/08

This form helps to provide standardized initial care for community-acquired pneumonia patients using Infectious Diseases Society of America antibiotic guidelines.

The form prompts the physician to:

  • Use evidence-based antibiotic choices
  • Order venous thromboembolism prophylaxis
  • Choose appropriate antibiotics consistent with Centers for Medicare and Medicaid Services quality indicators
Automated Telephone Reminders: A Tool to Help Refill Medicines on Time 06/04/08

This easy to understand telephone script is provided for use by pharmacies wishing to provide automated refill reminder calls to patients.

Medication-Related FDA Patient Safety Videos 03/20/08

These medication-related safety videos from the U.S. Food and Drug Administration (FDA) are provided in cooperation with the Institute for Safe Medication Practices. The videos are accompanied by written explanations and safety alerts from FDA. New titles are added periodically.

Recent topics include:

  • Rare side effect of codeine in nursing mothers
  • Avoiding dangerous mixups between amphotericin B formulations
  • ...
Strategies to Improve Communication Between Pharmacy Staff and Patients: A Training Program for Pharmacy Staff 03/19/08

This training program is designed to introduce pharmacists to the problem of low health literacy in patient populations and to identify the implications of this problem for the delivery of health care services. The program also explains techniques that pharmacy staff members can use to improve communication with patients who may have limited health literacy skills.

This program requires about two hours to present. A suggested agenda is included, along with the following materials:...

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