Primary care

QualityTools

A Family Guide: Integrating Mental Health and Pediatric Primary Care 07/12/13

This guide for families provides practical information about integrated care and how this approach can improve the quality of care children receive in pediatric primary care settings. The guide defines integrated care, outlines the benefits of this approach to care delivery, and explains how the approach works in a medical home setting.

Topics covered include the following:

  • Integrated care: what is it?
  • At a glance: steps to integrated care
  • Why...
Education Health Center Toolkit 07/01/13

The Education Health Center Toolkit is a comprehensive guide to training family medicine residents in community health centers. The toolkit is built around four areas designed to improve the quality of primary care training by supporting effective affiliation between health centers and family medicine residencies:

  • Mission and governance
  • Administration and operations
  • Finance
  • Legal
Each of these areas has its own section in the toolkit and is a...
Sharing Specialty Services: A Business Guide and Toolkit for Community Clinics 06/18/13

This business planning guide is designed to assist community clinics and health centers (CCHCs) and clinic consortia as they consider developing networks to share specialty services. The guide walks the reader through the relevant planning questions and assists in evaluating and implementing each step. At the guide’s core is a series of examples, worksheets, checklists, and sample documents that provide practical information to support the planning process. It is designed to be of use both...

The Batz Guide for Bedside Advocacy: Teaming up for the Patient 06/17/13

The Batz Guide for Bedside Advocacy is a tool that patients can use to organize their health care information, including telephone numbers, information about medications, and test results to bring to appointments. The guide is intended to make procedures or hospital stays as safe as possible by encouraging patients to ask questions during appointments and keep notes regarding their health concerns and treatment plans.

The guide is divided into the following sections:

...
Lexicon for Behavioral Health and Primary Care Integration: Concepts and Definitions Developed by Expert Consensus 05/29/13

The Lexicon for Behavioral Health and Primary Care Integration is a set of concepts and definitions developed by expert consensus for what is meant by behavioral health and primary care integration—a functional definition of what things look like in practice. A consensus lexicon enables effective communication and concerted action among clinicians, care systems, health plans, payers, researchers, policymakers, business modelers, and patients working for effective, widespread implementation...

Developing and Running a Primary Care Practice Facilitation Program: A How-to Guide 05/09/13

This how-to guide was developed by the Agency for Healthcare Research and Quality to support organizations interested in starting a practice facilitation program for primary care transformation with the goal of improving health and patient experience and lowering costs. The guide is intended for future and existing directors of facilitation programs to use as they make important decisions about the startup and administration of their own programs. Through the tools and links provided in the...

Addressing Language Access Issues in Your Practice: A Toolkit for Physicians and Their Staff Members 04/29/13

This toolkit, for physicians and health care teams, presents a systems approach to redesigning an office practice to provide the highest quality care possible to patients who speak limited English. It provides a guide to assist in taking small steps toward a complete language access system. The guide includes many options and resources so that practices can tailor their language access program to their particular needs.

This guide is organized around three steps that will help...

The Physician's Accountable Care Toolkit 04/17/13

This guide, for physicians, is an explanation of the essential elements required for any successful accountable care organization (ACO) and a step-by-step guidance on how to achieve each element. The toolkit is divided into two parts: The ACO Guide and Executing the Accountable Care Strategic Plan. Part One of the guide includes the necessary elements for a successful ACO and implementation guidance. Part Two applies strategies and practical step-by-step guidance, with concrete examples for...

Washington Dental Service Foundation: Kids Oral Health 04/16/13

This Web site offers an online course to train primary care providers to deliver oral health preventive services to young children during well-child checks. The course addresses:

  • Screening and assessing risk for dental disease
  • Applying fluoride varnish
  • Sharing oral health tips with families
  • Referring patients to a dentist

The site also provides a collection of related resources for providers and staff including fact sheets, guides...
Safety Net Accountable Care Organization Readiness Assessment Tool 04/16/13

The Safety Net Accountable Care Organization (ACO) Readiness Assessment Tool is designed for the leaders in your organization (and whomever else that you wish) to assess how ready your organization is to take on the responsibilities of becoming an ACO serving your population of safety net patients.

The primary focus of the tool is on your organization’s capabilities to provide more coordinated, cost-effective, and high-quality care to your patients, whether you decide to become a...

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