Primary care

QualityTools

Transitioning Newborns From NICU to Home: A Resource Toolkit 01/24/14

This toolkit for hospitals provides information and resources to improve safety when newborns transition home from the neonatal intensive care unit (NICU). Through a Health Coach Program, the toolkit offers coaches, parents, and families information to coordinate care, understand signs and symptoms of illness, manage medicines and immunizations, manage breathing problems, and feeding.

This manual is designed to be customized and adapted for any institution that cares for fragile...

Act Against AIDS 01/13/14

Act Against AIDS is a 5-year national campaign to combat complacency about HIV/AIDS. The Act Against Aids Web site provides resources for campaigns targeted to the general public, at-risk populations, and health care professionals, including the following:

  • Campaigns targeted to the public
    • Let’s Stop HIV Together: raising awareness and fighting stigma
    • Reasons: encouraging Latino gay and bisexual men to get tested
    • Testing Makes Us...
Atlas of Integrated Behavioral Health Care Quality Measures 12/06/13

This guide, for primary health care practitioners, researchers, and measurement experts, provides measures and practices for integrating behavioral health care into primary care, or preparing for integration. The atlas focuses on the components of quality that support and guide integration of services by—

  • Presenting a framework for understanding measurement of integrated care
  • Providing a list of existing measures relevant to integrated behavioral health care
  • ...
Health Assessments in Primary Care: A How-to Guide for Clinicians and Staff 11/29/13

The purpose of this guide is to provide a framework and practical, evidenced-based guidance for primary care teams to adopt and successfully implement health assessments in primary care practices.

The guide can help any practice interested in health assessments:

  • Practices with limited experience in implementing health assessments
  • Practices that have struggled with implementing health assessments in the past
  • Practices experienced in implementing...
Universal ICU Decolonization: An Enhanced Protocol 11/05/13

The Universal Intensive Care Unit (ICU) Decolonization Protocol combines a comprehensive implementation readiness assessment with scientific rationale and training tools for implementation of a universal decolonization strategy to reduce methicillin-resistant Staphylococcus aureus (MRSA) and bloodstream infections in adults. It is intended for use by acute care hospitals that serve critically ill adults in dedicated ICUs. This enhanced protocol provides a scientific foundation for...

Engaging Patients in Improving Ambulatory Care 09/30/13

This toolkit, for health care organizations and primary care practices, provides guidance on how to work with patients and families to improve care. The compendium of resources includes a variety of tools that health care organizations can use to engage patients. These tools can help recruit, orient, and train patients; clarify roles and responsibilities; and put a structure in place to foster relationships. The accompanying video segments offer lessons and tips for effectively working with...

Practice Facilitation Handbook: Training Modules for New Facilitators and Their Trainers 09/30/13

The Practice Facilitation Handbook is designed to assist in the training of new practice facilitators as they begin to develop the knowledge and skills needed to support meaningful improvement in primary care practices. It evolved from the Agency for Healthcare Research and Quality's Integrating Chronic Care and Business Strategies in the Safety Net toolkit. That toolkit was developed to aid safety net practices in implementing the Chronic Care Model, now commonly referred to as the...

Improving Your Laboratory Testing Process: A Step-by-Step Guide for Rapid-Cycle Patient Safety and Quality Improvement 09/30/13

About 40 percent of patient encounters in primary care offices involve some form of medical test. Studies of primary care offices consistently show that the process for managing tests is a significant source of error and patient harm. This step-by-step guide can help you increase the reliability of the testing process in your office. The tools will help you examine how tests are managed in your office, from the moment tests are ordered until the patient is notified of the test results and...

Maximizing Health Care for Colorado's Underserved 09/10/13

This operational handbook for safety-net medical homes describes the experience of Doctors Care, a community-funded, nonprofit organization that helps underserved children, adults, and families receive the medical attention they need. The handbook can help program managers maximize health care for the uninsured without overwhelming participating doctors, while also managing patient expectations.

It is organized into the following sections:

  • Doctors Care History:...
A Family Guide: Integrating Mental Health and Pediatric Primary Care 07/12/13

This guide for families provides practical information about integrated care and how this approach can improve the quality of care children receive in pediatric primary care settings. The guide defines integrated care, outlines the benefits of this approach to care delivery, and explains how the approach works in a medical home setting.

Topics covered include the following:

  • Integrated care: what is it?
  • At a glance: steps to integrated care
  • Why...

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