Active care processes: diagnosis and treatment

QualityTools

Managing Drug-Seeking Behaviors & Super Users in the Emergency Department 10/01/13

This guide for emergency department (ED) physicians, nurses, and caregivers includes information and tools for providing pain management care to “super users” in the ED. The guide offers an approach to understanding and managing two groups of super users—patients exhibiting drug-seeking behaviors and patients with chronic pain—and provides a solution for reducing ED visits.

The appendix to the guide includes sample materials such as a pain management policy, letters, and a pain...

Engaging Patients in Improving Ambulatory Care 09/30/13

This toolkit, for health care organizations and primary care practices, provides guidance on how to work with patients and families to improve care. The compendium of resources includes a variety of tools that health care organizations can use to engage patients. These tools can help recruit, orient, and train patients; clarify roles and responsibilities; and put a structure in place to foster relationships. The accompanying video segments offer lessons and tips for effectively working with...

Practice Facilitation Handbook: Training Modules for New Facilitators and Their Trainers 09/30/13

The Practice Facilitation Handbook is designed to assist in the training of new practice facilitators as they begin to develop the knowledge and skills needed to support meaningful improvement in primary care practices. It evolved from the Agency for Healthcare Research and Quality's Integrating Chronic Care and Business Strategies in the Safety Net toolkit. That toolkit was developed to aid safety net practices in implementing the Chronic Care Model, now commonly referred to as the...

Improving Your Office Testing Process: A Toolkit for Rapid-Cycle Patient Safety and Quality Improvement 09/30/13

This toolkit provides information and resources to help physicians' offices, clinics, and other ambulatory care facilities assess and improve the testing process in their offices. The tools will help office staff examine how tests are managed in the office, from the moment tests are ordered until the patient is notified of the test results and the appropriate followup is determined. The toolkit is adaptable to meet the needs of each care facility and goal.

The toolkit is organized...

Surviving Sepsis Campaign 09/26/13

The Surviving Sepsis Campaign has developed a suite of tools to help hospitals reduce mortality due to sepsis and to guide efforts to improve sepsis-related performance. In addition, other organizations have developed tools in the course of their improvement efforts and are making them available on the Surviving Sepsis Campaign Web site for others to use or adapt. These tools include protocols, checklists, policies, and similar documents.

The resources are divided into the...

Diabetes Education Toolkit 09/10/13

This toolkit, for people with psychiatric disabilities and their physicians and caregivers, provides information to help them understand and manage their diabetes or prediabetic condition. The toolkit includes an extensive library of materials and podcasts covering the basics of diabetes, building and maintaining a healthy lifestyle, managing hypertension, and managing the risks of diabetes. Also included is a chart of American Diabetes Association standards of care with related educational...

Laboratory Medicine Best Practices (LMBP™): Tutorials 09/10/13

This set of online tutorials can assist laboratory professionals with the effective design and implementation of quality improvement studies to support the body of evidence needed to justify best practices in laboratory medicine.

The following modules are available:

  • The A-6 Cycle: Review and Evaluation Methods for Quality Improvement
  • Application of Laboratory Medicine Best Practices (LMBP ™) Initiative A-6 Methods for Laboratory Practitioners

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Behavioral Health and Wellness Program Toolkits 09/10/13

These toolkits, designed for health care providers, administrators, and health care organizations, contain a variety of information about tobacco use and patient wellness.

The following toolkits are available:

  • DIMENSIONS: Tobacco Free Toolkit for Healthcare Providers —This toolkit provides information about tobacco use, skills for engaging in tobacco cessation discussions, efficient methods for assessing an individual’s readiness to quit, and...
Maximizing Health Care for Colorado's Underserved 09/10/13

This operational handbook for safety-net medical homes describes the experience of Doctors Care, a community-funded, nonprofit organization that helps underserved children, adults, and families receive the medical attention they need. The handbook can help program managers maximize health care for the uninsured without overwhelming participating doctors, while also managing patient expectations.

It is organized into the following sections:

  • Doctors Care History:...
Low-Income Households and Asthma 09/10/13

The Low Income Households and Asthma fact sheet provides statistics on low-income households and asthma rates. The fact sheet also provides 10 key tips for controlling and managing asthma.

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