Acute care

QualityTools

Patients as Partners Training Guide 06/18/13

These guides explain how health care providers and patients and families can work together to effect safer delivery of care, help realize better expected medical outcomes, reduce risk and liability, reduce medical costs, and advance an authentic culture of safety throughout hospitals in the United States. The guides provide hospitals with a clearly delineated path to successful collaboration complete with comprehensive instructions and a unique customizable road map.

There are six...

The Batz Guide for Bedside Advocacy: Teaming up for the Patient 06/17/13

The Batz Guide for Bedside Advocacy is a tool that patients can use to organize their health care information, including telephone numbers, information about medications, and test results to bring to appointments. The guide is intended to make procedures or hospital stays as safe as possible by encouraging patients to ask questions during appointments and keep notes regarding their health concerns and treatment plans.

The guide is divided into the following sections:

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Medical Respite Tool Kit 04/03/13

The purpose of the Medical Respite Tool Kit is to provide information and tools to help organizations and advocates plan, develop, and sustain medical respite programs. Medical respite care is acute and postacute medical care for homeless persons who are too ill or frail to recover from a physical illness or injury on the streets but who are not ill enough to be in a hospital. This approach provides a safe alternative to hospitals and for individuals in need of postdischarge medical care. It...

Reengineered Discharge Toolkit 04/03/13

This toolkit was developed to facilitate the Project Reengineered Hospital Discharge (RED) intervention. Project RED is a randomized controlled trial at Boston Medical Center. This project reengineers the workflow process and improves patient safety for patients from a network of community health centers discharged from a general medical service at an urban hospital serving a low-income, ethnically diverse population.

The toolkit has been expanded to provide complete...

Preventing Falls in Hospitals: A Toolkit for Improving Quality of Care 03/20/13

This toolkit, for hospitals, provides guidance on overcoming the challenges associated with developing, implementing, and sustaining a fall prevention program. It focuses specifically on reducing falls that occur during a patient’s hospital stay.

The toolkit is designed for multiple uses. The core document is an implementation guide organized under six major questions intended to be used primarily by the Implementation Team charged with leading the effort to put the new prevention...

Team Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS®) Tools and Materials 02/13/13

Team Strategy and Tools to Enhance Performance and Patient Safety (TeamSTEPPS ®) is an evidence-based teamwork system aimed at optimizing patient outcomes by improving communication and other teamwork skills. This multimedia resource kit helps organizations plan, conduct, and evaluate its team training program. It includes ready-to-use materials and training curricula necessary to integrate teamwork principles into all areas of a health care system.

This kit includes the...

Interior Design Manual: For New Construction and Renovations of Hospitals and Clinics 01/03/13

The purpose of the Interior Design Manual is to aid in the translation of the Department of Veterans Affairs (VA) Master Specifications into patient-centered design solutions. Design solutions should improve the quality of life and productivity as well as protect the health, safety, and welfare of the veterans, visitors, and staff. Interior design is a major component in establishing and maintaining an environment that is professional, therapeutic, safe, aesthetically pleasing, and...

Expecting Success Toolkit 12/03/12

The Expecting Success Toolkit provides tips for hospitals on improving the quality of care and reducing disparities.

The toolkit is divided into the following sections:

  • You Can Live With Heart Failure: Includes the Living With Heart Failure Health Calendar (also available in Spanish)
  • Instructions for inserting your logo into the Heart Failure Calendar
  • Thinking About Disparities : Includes readiness to survey, promotional wall...
Antimicrobial Stewardship Toolkit 11/01/12

This toolkit is designed to provide health care facilities with a general guide to the implementation of a successful antimicrobial stewardship program (ASP). The goal of an ASP is to manage and ensure the appropriate use of antibiotics, while minimizing resistance to and the costs of antibiotic therapy.

The resources included are intended to provide a basic framework that can be tailored to suit institutions irrespective of the facility’s size, academic teaching status, staffing...

Toolkit for Reduction of Clostridium difficile Infections Through Antimicrobial Stewardship 11/01/12

The aim of this toolkit is to assist hospital staff and leadership in developing an effective antimicrobial stewardship program (ASP) with the potential to reduce Clostridium difficile infection ( C. difficile ). An ASP is a systematic approach to developing coordinated interventions to reduce overuse and inappropriate selection of antibiotics, and to achieve optimal outcomes for patients in cost-efficient ways.

This toolkit is organized by four major questions...

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