End-of-life care

QualityTools

Conversation Starter Kit 10/31/14

The Conversation Starter Kit can help consumers organize their thoughts and wishes, and then have conversations about end-of-life care with their friends, family, and doctor. The kit gives suggestions on steps to take while making these decisions. There is also a form where individuals can put their end-of-life decisions onto paper. 

Advance Care Planning Goals of Care 10/30/14

Advance Care Planning is a way to help you think about talk about and document wishes for health care. A Goals of Care Designation is a medical order used to describe and communicate the general aim or focus of care including the preferred location of that care. Although Advance Care Planning conversations don’t always result in determining a Goals of Care Designation they are useful building blocks to conversations.

Included in the Advance Care Planning:

  • An E-learning...
Advancing Effective Communication, Cultural Competence, and Patient- and Family-Centered Care: A Roadmap for Hospitals 04/24/14

The Roadmap for Hospitals was developed by The Joint Commission to inspire hospitals to integrate concepts from the communication, cultural competence, and patient- and family-centered care fields into their organizations. This guide provides recommendations to help hospitals address unique patient needs, meet patient-centered communication standards, and comply with related Joint Commission requirements.

Roadmap chapters address the following components of the care continuum:...

Caring Connections: Brochures 11/04/13

Caring Connections provides brochures to help people make informed decisions about end-of-life care and services. The free materials cover various stages of end-of-life care, such as planning ahead, talking with a physician, caring for a loved one, living with an illness, and grieving after a loss.

The brochures cover the following topics:

  • Advance care planning legal issues
  • Advance directives
  • Planning ahead
  • Caregiving
  • End-of-life...
Palliative Care Tools 10/09/12

This collection of palliative care tools can help improve health care for patients near the end of life and their families. These tools were developed through the national program Promoting Excellence in End-of-Life Care , which sought innovative ways of integrating high-quality palliative care services in critical care settings. Through the work of several demonstration projects, they developed palliative care models for intensive care units and assessed the impact on the quality...

Collaboration for Home Care Advances in Management and Practice (CHAMP) Tools 05/08/12

The Collaboration for Home Care Advances in Management and Practice (CHAMP) library provides actionable tools to help home health care professionals implement best practices in their agencies.

Tools in the CHAMP library can be searched by keyword and filtered by topic or type:

  • Topics:
    • Alcohol & substance misuse
    • Behavior change & adherence
    • Care coordination
    • Chronic pain management
    • Clinical coaching
    • Cognitive...
Always Events® Toolbox 12/08/11

This toolbox contains tools and strategies to assist health care professionals in implementing Always Events ® initiatives and meeting their patient- and family-centered care goals. Always Events ® are defined as “those aspects of the patient and family experience that should always occur when patients interact with healthcare professionals and the delivery system.”

These tools and strategies were developed by numerous health care professionals from...

Health Information Technology Toolkit for Home Health Agencies 09/01/11

This toolkit for home health agencies, private duty nursing services, home-based hospices, and other organizations providing health care services, provides resources and tools to plan and implement health information technology in the home health location.

Each tool includes a statement of purpose, instructions for use of the tool, and tool structure. The toolkit consists of seven stages categorized into three main sections:

  • Section 1: Adopt
    • Assess
    • ...
Interventions to Reduce Acute Care Transfers (INTERACT) Tools 08/03/11

INTERACT is a quality improvement program designed to improve the early identification, assessment, documentation, and communication about changes in the status of residents in skilled nursing facilities. The goal of INTERACT is to improve care and reduce the frequency of potentially avoidable transfers to the acute hospital.

The specific tools are designed for use by selected members of the care team. Some of the tools included are:

  • Communication tools
    • ...
Physician Orders for Life-Sustaining Treatment (POLST) Sample Forms 02/14/11

The Physician Orders for Life-Sustaining Treatment (POLST) Paradigm program is designed to improve the quality of care people receive at the end of life. It is based on effective communication of patient wishes, documentation of medical orders, and a promise by health care professionals to honor these wishes.

A POLST Paradigm form is a brightly colored document that addresses issues such as pain management, resuscitation orders, feeding procedures, and other medical interventions...

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