Stage of Care

QualityTools

Guide to Patient and Family Engagement in Hospital Quality and Safety 07/11/13

The Guide to Patient and Family Engagement in Hospital Quality and Safety is a tested, evidence-based resource to help hospitals work as partners with patients and families to improve quality and safety. It provides four evidence-based strategies that hospitals can use to implement patient- and family-centered care practices. Each strategy includes educational tools and resources for patients and families, training materials for health care professionals, and real-world examples...

Education Health Center Toolkit 07/01/13

The Education Health Center Toolkit is a comprehensive guide to training family medicine residents in community health centers. The toolkit is built around four areas designed to improve the quality of primary care training by supporting effective affiliation between health centers and family medicine residencies:

  • Mission and governance
  • Administration and operations
  • Finance
  • Legal
Each of these areas has its own section in the toolkit and is a...
Community Provider Toolkit: Serving Veterans Through Partnership. Mental Health and Wellness (Mini-Clinics) 06/20/13

This Web site for clinicians features treatment tools to support the rehabilitation and recovery of military veterans with mental health issues. Each mini-clinic focuses on a different topic and highlights key tools in areas such as assessment, training, and education. Topics covered include the following:

  • Posttraumatic stress disorder (PTSD)
  • Serious mental illness
  • Smoking and tobacco use
  • Substance use
  • Suicide prevention
  • Women...
Children's Hospital Safety Climate Questionnaire 06/19/13

The Children's Hospital Safety Climate Questionnaire is intended for health care administrators, researchers, and clinicians interested in understanding patient and family perceptions of the safety climate at their hospital. The questionnaire contains 14 questions on parent perceptions of the hospital safety climate that were adapted from the Agency for Healthcare Research and Quality Hospital Survey on Patient Safety Culture. Although the questionnaire was developed for parents of...

Sharing Specialty Services: A Business Guide and Toolkit for Community Clinics 06/18/13

This business planning guide is designed to assist community clinics and health centers (CCHCs) and clinic consortia as they consider developing networks to share specialty services. The guide walks the reader through the relevant planning questions and assists in evaluating and implementing each step. At the guide’s core is a series of examples, worksheets, checklists, and sample documents that provide practical information to support the planning process. It is designed to be of use both...

Patients as Partners Training Guide 06/18/13

These guides explain how health care providers and patients and families can work together to effect safer delivery of care, help realize better expected medical outcomes, reduce risk and liability, reduce medical costs, and advance an authentic culture of safety throughout hospitals in the United States. The guides provide hospitals with a clearly delineated path to successful collaboration complete with comprehensive instructions and a unique customizable road map.

There are six...

The Batz Guide for Bedside Advocacy: Teaming up for the Patient 06/17/13

The Batz Guide for Bedside Advocacy is a tool that patients can use to organize their health care information, including telephone numbers, information about medications, and test results to bring to appointments. The guide is intended to make procedures or hospital stays as safe as possible by encouraging patients to ask questions during appointments and keep notes regarding their health concerns and treatment plans.

The guide is divided into the following sections:

...
Eliminating Health Care–Associated Infections: State Policy Options 05/29/13

The purpose of this toolkit is to provide guidance to senior policymakers on various promising ways to use legal and policy interventions as tools to implement comprehensive health care–associated infection (HAI) prevention programs. The guide outlines several policies related to reporting, training, and financial incentives and disincentives aimed at decreasing HAIs.

 

Lexicon for Behavioral Health and Primary Care Integration: Concepts and Definitions Developed by Expert Consensus 05/29/13

The Lexicon for Behavioral Health and Primary Care Integration is a set of concepts and definitions developed by expert consensus for what is meant by behavioral health and primary care integration—a functional definition of what things look like in practice. A consensus lexicon enables effective communication and concerted action among clinicians, care systems, health plans, payers, researchers, policymakers, business modelers, and patients working for effective, widespread implementation...

Influenza-Fecal Immunochemical Test and Influenza–Fecal Occult Blood Test Program Materials 05/15/13

The influenza-fecal immunochemical test (FLU-FIT) and influenza–fecal occult blood test (FLU-FOBT) Programs allow health care providers to increase access to colorectal cancer screening by offering home tests to patients at the time of their annual influenza shots. This Web page offers information and program materials to help providers implement a FLU-FIT or FLU-FOBT Program.

The downloadable materials are provided in an editable format so you can customize them for your...

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