Immigrants

QualityTools

HospitalBillHelp.org 05/08/14

This Web site helps uninsured and underinsured consumers in California navigate the application process for discounted care from hospitals. It also provides information about health insurance plans and pricing to protect against medical debt and underinsurance through policy change, public education, and legal assistance.

The Web site includes shared stories, an insurance calculator, and information in Spanish.

Communication Climate Assessment Toolkit 10/03/13

The Communication Climate Assessment Toolkit (C-CAT) is an organizational performance assessment toolkit from the Ethical Force Program ® at the American Medical Association designed to assist organizations in meeting the needs of a diverse patient population. This one-of-a-kind resource can help organizations assess how effectively they communicate, so they can target resources for improvement exactly where they are needed.

The C-CAT can help organizations improve...

Refugee Health Screener–15 07/23/13

The Refugee Health Screener–15 (RHS-15) was developed in a community public health setting to be an efficient and effective way to sensitively detect the range of emotional distress common across refugee groups.

This tool provides the English version of the RHS-15 and is for informational purposes only. Bilingual versions of the RHS-15 have been translated by professional translations and with the participation of the community so that each question is asked correctly according...

Addressing Language Access Issues in Your Practice: A Toolkit for Physicians and Their Staff Members 04/29/13

This toolkit, for physicians and health care teams, presents a systems approach to redesigning an office practice to provide the highest quality care possible to patients who speak limited English. It provides a guide to assist in taking small steps toward a complete language access system. The guide includes many options and resources so that practices can tailor their language access program to their particular needs.

This guide is organized around three steps that will help...

Consumer Engagement Quality Toolbox 09/05/12

The National Partnership for Women & Families provides technical assistance for Aligning Forces for Quality (AF4Q), the Robert Wood Johnson Foundation’s signature effort to improve the overall quality of health care in targeted communities, reduce racial and ethnic disparities, and provide models for national reform. Part of this effort includes ensuring that consumers are actively involved in the work of the Alliances to represent the patient perspective, and encouraging patients to...

Quality Improvement Quality Toolbox 09/05/12

The National Partnership for Women & Families provides technical assistance for Aligning Forces for Quality (AF4Q), the Robert Wood Johnson Foundation’s effort to improve the overall quality of health care in targeted communities, reduce racial and ethnic disparities, and provide models for national reform. The initiative includes advocating for doctors and hospitals to systematically develop solutions to prevent misuse, overuse, and underuse of health care, and pinpointing how health...

Asian Pacific Islander Cancer Education Materials Tool 05/21/12

This tool allows users to search for cancer education materials in Asian or Pacific Islander languages. Users can search by language/ethnicity, cancer type, topic, author, and/or keyword.

Languages or ethnicities include the following:

  • Bangla/Bengali
  • Chamorro
  • Chinese
  • Chuukese
  • English
  • Hawaiian
  • Hindi
  • Hmong
  • Ilocano
  • Japanese
  • Khmer
  • Korean
  • Kosraean
  • Laotian
  • ...
Capacity Building for Diabetes Outreach: A Comprehensive Tool Kit for Organizations Serving Asian and Pacific Islander Communities 12/21/11

This toolkit was designed to help community-based organizations and community health centers develop organizational capacity to deliver diabetes prevention and control programs within Asian American and Pacific Islander communities. It addresses eight key components for capacity building:

  1. Community assessments
  2. Evaluation
  3. Organizational support
  4. Staffing
  5. Building coalitions and partnerships
  6. Funding
  7. Community outreach and inreach
  8. ...
Lead Poisoning Prevention in Newly Arrived Refugee Children: Tool Kit 02/17/11

This toolkit was developed in response to the increasing number of refugee children entering in the United States and subsequently developing elevated blood lead levels. It provides information and resources about lead poisoning prevention and how to educate the refugee population.

The toolkit is divided into three sections:

  • Refugee resettlement worker module
    • This self-guided module provides information about the importance of identifying and determining...
Refugee Nutrition Outreach Toolkit 02/16/11

This toolkit was developed by the U.S. Committee for Refugees and Immigrants (USCRI) to educate and assist these populations on how to adopt good habits that help them to prevent nutrition-related disease.

The toolkit contains the following:

  • A nutrition education flip chart to communicate culturally relevant nutrition information to refugee communities. Case managers, ESL (English as a Second Language) teachers, health clinic staff, trained volunteers, and other...

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