Cultural competence

QualityTools

Promoting Cultural and Linguistic Competency: Self-Assessment Checklist for Personnel Providing Primary Health Care Services 12/17/07

This checklist is intended to heighten the awareness and sensitivity of personnel to the importance of cultural and linguistic cultural competence in health, mental health, and human service settings. It provides concrete examples of the kinds of beliefs, attitudes, values, and practices that foster cultural and linguistic competence at the individual or practitioner level.

This checklist can be used to assess cultural and linguistic competence in the following areas:

  • ...
A Guide to Planning and Implementing Cultural Competence Organizational Self-Assessment 12/17/07

The National Center for Cultural Competence (NCCC) prepared this six-page guide to assist health and human services organizations in assessing their ability to address the needs and preferences of culturally and linguistically diverse groups of consumers. This guide addresses the following topics regarding organizational self-assessment:

  • Rationale for self-assessment
  • Essential elements in achieving cultural competence
  • The benefits of self-assessment
  • The...
A Planner's Guide: Infusing Principles, Content, and Themes Related to Cultural and Linguistic Competence Into Meetings and Conferences 12/17/07

This eight-page guide is designed to help meeting and conference planners effectively integrate principles, content, and themes related to cultural and linguistic competence, no matter what the overall topic or goal of the meeting or conference. The guide addresses the following topics:

  • Suggestions for planning meeting content
  • Suggestions for planning meeting logistics
  • Evaluation questions
  • Definitions
  • Sources of additional information on cultural...
Addressing Language Barriers Between Physician and Patient: What Are the Optimal Strategies? 12/17/07

Part of the American Medical Association’s “Educating Physicians on Controversies and Challenges in Health” series, this 5-minute video discusses strategies for overcoming language barriers and enhancing communication between physicians and patients with limited English proficiency.

The video addresses the following topics:

  • Which type of language access service is needed during a clinical interaction?
  • Definition of limited English proficiency and language access...
Getting Started. . . Planning, Implementing and Evaluating Culturally and Linguistically Competent Service Delivery Systems for Children With Special Health Needs and their Families, Implications for Policy Makers and Administrators 12/17/07

This four-page checklist was developed by the National Center for Cultural Competence as part of a series to assist organizations and systems of care in developing policies, structures, and practices that support cultural and linguistic competence. It focuses on systems of care and organizations concerned with the delivery of services and supports to children with special health care needs and to their families.

This checklist addresses the following topics:

  • Creating a...
Supported Employment Implementation Resource Kit 12/17/07

This resource kit is designed to help communities implement a well-defined approach to helping people with mental illnesses find and keep competitive employment within their communities. It includes information targeted to consumers, families, practitioners, mental health program leaders, and public mental health authorities.

The resource kit includes the following materials:

  • User’s guide
    • Introduction
    • Background
    • Project philosophy and values...
The Community Tool Box 12/17/07

The Community Tool Box (CTB) is a free, Internet-based service that can help communities address health and development issues. It offers over 7,000 pages of practical guidance in community capacity building in an effort to bring about change and improvement in communities. The CTB connects people with resources for learning the many skills required for this work and applying this knowledge in diverse cultures and contexts.

The CTB’s nearly 300 different sections providing...

Roadmaps for Clinical Practice Series - Improving Immunization: Addressing Racial and Ethnic Populations 12/17/07

Improving Immunizations: Addressing Racial and Ethnic Populations includes several case studies on the leading health indicator of immunization for infectious diseases, with a special focus on reducing racial and ethnic disparities.

The primer provides background information, practical recommendations, and solutions to commonly encountered questions that physicians face from diverse patient populations, case presentations for improving health care delivery, and resources.
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Improving Cultural Competency in Children's Health Care: Expanding Perspectives 12/17/07

This tool addresses disparities in children’s health care in an attempt to advance the ability of organizations to provide culturally competent care.

The Cultural Competency Change Package presented in this report proposes strategies for change in each of the following six components in order to achieve culturally competent care:

  • Community resources
  • Health systems
  • Family and self-management support
  • Delivery system design
  • Decision support
  • ...
Intercultural Cancer Council (ICC): Cancer Fact Sheets 12/17/07

The Intercultural Cancer Council (ICC) Cancer Fact Sheets were created because medically underserved populations, such as racial and ethnic minorities, experience disproportionately greater suffering and compromised health from cancer compared to the U.S. population as a whole.

The following cancer fact sheets are available:

  • African Americans and cancer
  • American Indians/Alaska natives and cancer
  • Asian Americans and cancer
  • Hispanics/Latinos and...

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