Self-Assessment and Action Planning: Using the Baldrige Organizational Profile for Health Care

QualityTool

Self-Assessment and Action Planning: Using the Baldrige Organizational Profile for Health Care

Description

This self-assessment and action planning tool introduces users to the Baldrige Organizational Profile, part of the Criteria for Performance Excellence. The Organizational Profile is a snapshot of an organization, the key influences on how it operates, and the key challenges it faces.

The first section, Organizational Description, addresses the organization’s health care environment and its key relationships with patients and other customers, suppliers, partners, and stakeholders. The second section, Organizational Challenges, calls for a description of the organization’s competitive environment, its key strategic challenges and advantages, and its system for performance improvement.

If the user identifies topics for which conflicting, little, or no information is available, it is possible that the Organizational Profile can serve as their complete assessment, and they can use these topics for action planning.

Developer:

Baldrige National Quality Program at NIST

Funding Sources:

National Institute of Standards and Technology

History

Release Date: 2001
Review Date: 2010
Original Summary: November 2010
Last Updated: 12/08/10

QualityTool Classification

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