Reengineered Discharge Toolkit


Reengineered Discharge Toolkit


This toolkit was developed to facilitate the Project Reengineered Hospital Discharge (RED) intervention. Project RED is a randomized controlled trial at Boston Medical Center. This project reengineers the workflow process and improves patient safety for patients from a network of community health centers discharged from a general medical service at an urban hospital serving a low-income, ethnically diverse population.

The toolkit has been expanded to provide complete implementation guidance and adapted to address language barriers, cross-cultural issues, and disparities in health care communication and trust. The toolkit now includes five additional tools that provide step-by-step instructions as a springboard for hospitals to proactively address avoidable readmissions.

The new tools are:

  • How to Begin the Reengineered Discharge Implementation at Your Hospital
  • How to Deliver the Reengineered Discharge
  • How to Deliver the RED to Diverse Populations
  • How to Conduct a Postdischarge Followup Telephone Call
  • How to Monitor RED Implementation and Outcomes


Boston Medical Center

Funding Sources:

Agency for Healthcare Research and Quality


Release Date: 2006
Review Date: 2013
Recent Summary: April 2013
Original Summary: July 2008
Last Updated: 04/24/13

Disclaimer: The inclusion of a tool in the Innovations Exchange does not constitute or imply an endorsement by the U.S. Department of Health and Human Services, the Agency for Healthcare Research and Quality or Westat of the tool or of the submitter or developer of the tool.

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