Multicultural Health Care: A Quality Improvement Guide


Multicultural Health Care: A Quality Improvement Guide


This guide for health care organizations provides resources on how to deliver and arrange health care services to diverse patients. The guide has quality improvement initiatives and downloadable ready-to-use tools in the Resource Library to improve access to care and reduce health care disparities.

The information found in the Steps to Quality Improvement section of the guide is organized into the following four chapters that follow the steps of a basic quality improvement process:

  1. Assessment
  2. Planning
  3. Implementation
  4. Evaluation

Each chapter contains information on following the process and examples from a variety of settings.


National Committee for Quality Assurance; Lilly USA, LLC

Funding Sources:

Lilly USA, LLC


Release Date: 2010
Original Summary: February 2010
Last Updated: 05/09/12

QualityTool Classification

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