Improving Your Laboratory Testing Process: A Step-by-Step Guide for Rapid-Cycle Patient Safety and Quality Improvement

QualityTool

Improving Your Laboratory Testing Process: A Step-by-Step Guide for Rapid-Cycle Patient Safety and Quality Improvement

Description

About 40 percent of patient encounters in primary care offices involve some form of medical test. Studies of primary care offices consistently show that the process for managing tests is a significant source of error and patient harm. This step-by-step guide can help you increase the reliability of the testing process in your office. The tools will help you examine how tests are managed in your office, from the moment tests are ordered until the patient is notified of the test results and the appropriate follow up is determined.

This guide tells you how to:

  • Assess your office testing process, patient experience, and documentation.
  • Plan for improvements.
  • Implement change.
  • Re-assess. (Did we improve?)

Developer:

University of Chicago; Access Community Health Network

Funding Sources:

Agency for Healthcare Research and Quality

History

Release Date: 2018
Original Summary: September 2013
Last Updated: 01/25/18

QualityTool Classification

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