Health Research and Educational Trust Disparities Toolkit: A Toolkit for Collecting Race, Ethnicity, and Primary Language Information from Patients

QualityTool

Health Research and Educational Trust Disparities Toolkit: A Toolkit for Collecting Race, Ethnicity, and Primary Language Information from Patients

Description

The toolkit will help health care organizations understand the importance of collecting accurate data on patients’ race, ethnicity, and primary (preferred) language. Using this toolkit, health care organizations can assess their organizational capacity to collect this information and implement a systematic framework for obtaining such data. To gain access to the entire contents of the tool kit, users must complete a free registration.

This toolkit includes the following materials:

  • How to use the toolkit
  • Who should use the toolkit
    • Chief executive officer
    • Legal affairs department
    • Quality improvement
    • Clinicians
    • Patients/consumers
    • Registration/admission
    • Information technology department
    • Interpreter services
  • Why collect race, ethnicity, and primary language
    • Making the case
    • National/State reporting requirements
    • Accreditation requirements
  • Why collect data using a uniform framework
    • Current practices
    • Standardization
    • Benchmarking
  • Collecting the data: The nuts and bolts
    • Who
    • Where
    • How
    • Which categories to use
  • How to ask the questions
    • Race/ethnicity
    • Language
  • How to use the data
  • Staff training
    • Scripts
    • Addressing concerns from patients
  • Informing and engaging the community
    • The collaboration primer
  • Deaf and hard-of-hearing populations
  • Tools and resources
  • Frequently asked questions (FAQs)

Developer:

Health Research & Educational Trust

Funding Sources:

The Commonwealth Fund

History

Release Date: 2007
Original Summary: January 2007
Last Updated: 05/05/08

Disclaimer: The inclusion of a tool in the Innovations Exchange does not constitute or imply an endorsement by the U.S. Department of Health and Human Services, the Agency for Healthcare Research and Quality or Westat of the tool or of the submitter or developer of the tool. Read more.

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