The Health Literacy Environment of Hospitals and Health Centers: Partners for Action: Making Your Health Care Facility Literacy-Friendly

QualityTool

The Health Literacy Environment of Hospitals and Health Centers: Partners for Action: Making Your Health Care Facility Literacy-Friendly

Description

This guide and the review tools found within it offer an approach for analyzing literacy-related barriers to health care access and navigation. This tool focuses on key activities and tasks undertaken by visitors and patients when they enter a health care facility. The findings of such a review could spark discussions and help shape strategies to eliminate literacy barriers and enhance health literacy in health care facilities.

The guide is organized into four main sections:

  • Introduction
  • Health literacy environment review
  • Action plan
  • Background and resources

Two appendixes include:

  • Partners for Action examples
  • Needs assessment tools

Developer:

Health Literacy Studies, Harvard School of Public Health, National Center for the Study of Adult Learning and Literacy

Funding Sources:

Verizon Foundation

History

Release Date: 2006
Original Summary: June 2008
Last Updated: 12/22/08

QualityTool Classification

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