Getting Started in Video Ethnography: A Catalyst for Guiding and Motivating Quality Improvement

QualityTool

Getting Started in Video Ethnography: A Catalyst for Guiding and Motivating Quality Improvement

Description

This toolkit is a step-by-step guide for individual quality improvement advisers or improvement teams, health care providers, nurses, physicians, applied researchers, and others interested in conducting field work interviews and observation to identify gaps and opportunities to improve health care quality from the perspectives of patients.

The toolkit contains key information on the four main stages of video ethnography for quality improvement:

  • Preparing for field work: planning and study design
  • Field work: interviewing, observing, and videotaping
  • Analyzing data and identifying actionable opportunities: debriefing, coding, analyzing, and prioritizing findings
  • Creating video and other deliverables: choosing illustrative clips, editing videos, creating additional materials, and translating learning into action

Developer:

Kaiser Permanente

Funding Sources:

Kaiser Permanente

History

Release Date: 2010
Original Summary: November 2011
Last Updated: 11/06/13

QualityTool Classification

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