Getting Started. . . Planning, Implementing and Evaluating Culturally and Linguistically Competent Service Delivery Systems for Children With Special Health Needs and their Families, Implications for Policy Makers and Administrators

QualityTool

Getting Started. . . Planning, Implementing and Evaluating Culturally and Linguistically Competent Service Delivery Systems for Children With Special Health Needs and their Families, Implications for Policy Makers and Administrators

Description

This four-page checklist was developed by the National Center for Cultural Competence as part of a series to assist organizations and systems of care in developing policies, structures, and practices that support cultural and linguistic competence. It focuses on systems of care and organizations concerned with the delivery of services and supports to children with special health care needs and to their families.

This checklist addresses the following topics:

  • Creating a structure
  • Clarifying values and philosophy
  • Developing a logic model for cultural and linguistic competence
  • Keeping abreast of community demographics
  • Assessing consumer satisfaction
  • Creating structures for family and youth involvement
  • Conducting a self-assessment
  • Determining staff development needs/interests
  • Engaging communities
  • Adopting “lessons learned”
  • Creating a refuge for sharing and learning

Developer:

National Center for Cultural Competence, Georgetown University Center for Child and Human Development

Funding Sources:

Maternal and Child Health Bureau-Health Resources and Services Administration

History

Release Date: 2003
Original Summary: July 2006
Last Updated: 12/18/13

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