Communication Climate Assessment Toolkit

QualityTool

Communication Climate Assessment Toolkit

Description

The Communication Climate Assessment Toolkit (C-CAT) is an organizational performance assessment toolkit from the Ethical Force Program ® at the American Medical Association designed to assist organizations in meeting the needs of a diverse patient population. This one-of-a-kind resource can help organizations assess how effectively they communicate, so they can target resources for improvement exactly where they are needed.

The C-CAT can help organizations improve communication with all patient populations; many of the questions are specifically focused on common communication problems, such as culture, language, and health literacy gaps.

The C-CAT is available for viewing and may be used for research purposes at no cost and without a license.

Developer:

American Medical Association

Funding Sources:

American Medical Association

History

Release Date: 2008
Original Summary: October 2013
Last Updated: 02/26/14

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