The Hospital Overcrowding Web site includes resources on overcrowding, including the “full capacity protocol,” which guides the movement of patients when the hospital is full, addressing high hospital census in a distributive and safe fashion. This information may be helpful in changing the culture that surrounds the issues related to hospital overcrowding.

Resources include:

• Overcrowding PowerPoint presentation—contains information on length of stay, nurse–patient ratios, patient satisfaction scores, etc.
• Key Points PowerPoint presentation—contains data related to the grave harm caused by overcrowding and the impact of the full capacity protocol on waiting times
• Original “full capacity protocol” at Stony Brook
• The official American College of Emergency Physicians (ACEP) Boarding Task Force report on the causes, consequences, and high-impact, low-cost solutions to hospital crowding