Patient-Centered Hospital Design

Patient-Centered Hospital Design Wednesday, January 16, 2013

Patient-centered hospital design can improve patient care and satisfaction, as well as quality of services, safety, and employee retention. Studies have found links between improved design and reductions in medication errors, patient falls, and hospital-acquired infections. Institutions are finding that patient-centered hospital design improves their bottom line at the same time that it raises patient satisfaction.

The featured Innovations showcase efforts to implement patient-centered hospital design. One hospital used playful room design and distraction techniques to help pediatric patients through radiology treatments without sedation; a second used natural light, soft colors, plants, art, and music to help patients feel comfortable and heal faster. An infusion center based its patient-centered redesign on the results of a patient survey, which highlighted the need for more comfortable furniture; softer lighting; natural, warm wall colors; spacious and warm waiting areas; and happy, nature-inspired artwork.

The featured QualityTools provide guidance and the rationale for designing patient-centered hospitals and tools to help improve patient-centered care.

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