Cultural Competence

Cultural Competence Wednesday, May 25, 2011

Health care professionals increasingly encounter patients from diverse cultures and ethnic backgrounds, yet they are often ill-equipped to understand and respond effectively to the patient’s cultural needs. Health care organizations can facilitate the cultural competence of their staff by establishing a set of congruent policies, attitudes, and behaviors that promote effective cross-cultural interactions and patient outcomes.

The featured Innovations describe three programs that have implemented strategies to increase providers’ cultural and/or linguistic competence.

The featured QualityTools describe practical resources on cultural competence for providers.

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