Coaches/Patient Navigators Wednesday, May 12, 2010
Coaches in health care settings work with patients to make behavior changes and with health care professionals to make process improvements that can lead to better health outcomes. Patient navigators help individuals understand how the health care system works and gain access by removing barriers to health care.
The featured Innovations describe three different programs that utilized coaching to improve health outcomes among different patient populations.
The featured QualityTools provide tools and resources that can help support patient navigation programs and coaches in health care settings.
- Transition Coaches Reduce Readmissions for Medicare Patients With Complex Postdischarge Needs
- Coaching Supports Care Process Change, Improving Sepsis, Nurse Turnover, and Fall Rates
- Nursing Students Provide Free Doula Care to Underserved Women, Leading to Fewer Preterm Deliveries, Low Birthweight Babies, and Cesarean Sections
Also in This Issue:
- Bundle of Interventions Targeting High-Risk Patients Reduces Falls and Fall-Related Injuries on Medical-Surgical Units
- Employer-Sponsored Incentives and Support Designed to Reduce Overweight/Obesity and Other Risks Lead to Improvements in Health-Related Behaviors and Select Health Indicators
- Comprehensive Program to Support Patients and Staff Improves Hospital Experience for Adult Patients With Intellectual and Developmental Disabilities