General practices in England offered cognitive behavioral therapy via secure, online instant messaging to patients with depression, who could schedule and execute up to 10 online sessions with the same therapist; the program proved effective in helping participants recover from depression, with qualitative patient feedback suggesting that it may be attractive to certain subgroups of patients who lack access to or dislike face-to-face therapy.
An Internet-based support program featured ongoing monitoring of weight and weight-related behaviors, personalized feedback from counselors, interactive educational lessons, and motivational interviewing, allowing many time-constrained military personnel to avoid weight gain or lose a moderate amount of weight.
A low-overhead medical home leverages information technology to produce a financially viable, high-quality primary care experience that proves to be attractive to both physicians and patients in an underserved rural area.
Firefighters and emergency medical technicians use a computer-based system to connect 911 callers, particularly those who call frequently in nonemergency situations, to community-based health, social service, behavioral health, and other services, leading to meaningful reductions in nonemergency calls, particularly among frequent callers.
A nurse retention program that incorporates sleep education and other support significantly reduced nurse turnover among first-year nurses.
A comprehensive, customizable corporate health and wellness program has attracted high levels of participation among employees, leading to significant reductions in risk factors, substantial cost savings, and a positive return on investment.
Counseling and care coordination for patients with advanced illnesses improved patient–provider communication and the quality of medical care and decisionmaking support, leading to more patients completing advance directives and lower inpatient care requirements.
A pathologist and radiologists jointly review diagnostic test findings and develop care plans, leading to improved care of patients being screened for breast cancer.
Education and support of primary care practices did not increase referrals of patients with behavioral risk factors to community-based organizations.
An intensive, nurse-led care management program provided during and after hospitalization reduced readmissions, inpatient days, and care costs for high-risk seniors.