Workflow redesign

Innovations

Remote Assessment and Treatment via Telemedicine Combined With Onsite Case Management Enhance Access to Mental Health Services for Low-Income and Minority Students 02/25/08

In collaboration with several community partners, the University of Texas Medical Branch provides remote mental health assessment and treatment services via videoconferencing technology and onsite case management to low-income, minority, and other students and parents in seven school-based primary care clinics in the Galveston Independent School District.

Supplemental Remote Physician Rounds Lead to Reduced Length of Stay and Readmissions After Laparoscopic Gastric Bypass Surgery 02/22/08

Physicians at Sinai Hospital in Baltimore, MD, conduct periodic, remote bedside rounds to augment regular physician rounds for patients who undergo uncomplicated gastric bypass laparoscopy.

Statewide Standards for Color-Coded Wristbands Are Adopted by Vast Majority of Arizona Hospitals 02/22/08

A hospital association forged consensus on statewide standards for use of color-coded wristbands and provided implementation support to hospitals, leading to widespread adoption of the standards.

Technology-Enabled Streamlining of Hospital Registration Process Reduces Check-In Times, Waiting Times, and Costs 02/22/08

Heritage Valley Health System streamlined its patient registration process through use of electronic kiosks that its patients use to register and check in for appointments at outpatient clinics and hospitals.

Revamped Scheduling Systems Promote Access, Reduce No-Shows, and Enhance Quality, Patient Satisfaction, and Revenues in Primary Care Practice 02/21/08

A primary care practice revamped its appointment scheduling, tracking, and reminder processes, leading to enhanced access to same-day appointments, reduced no-shows, and increases in the provision of evidence-based care, patient satisfaction, patient volume, and revenues.

Standardized Nursing Terminology and Communication Protocols Lead to Increased Use of Patients' Plan of Care 02/20/08

Standardized plans of care, enabled by the Hands-on Automated Nursing Data System, helps nurses document and communicate patient information, which is particularly critical during patient handoffs.

Process Improvements Based on Lean Principles Reduce Operating Room Foot Traffic, Leading to Reduced Risk of Infection and Enhanced Staff Productivity and Satisfaction 02/20/08

Exempla Lutheran Medical Center used principles adopted from the Lean method of the Toyota Production System to improve patient safety and the overall functioning of the operating room by reducing foot traffic into and out of the surgical suite.

Dental Health Aide Program Improves Access to Oral Health Care for Rural Alaska Native People 02/19/08

The Alaska Dental Health Aide Program enhances access to oral health care by training dental therapists to provide culturally appropriate education and routine dental services to high-risk residents of rural villages.

Transition Coaches Reduce Readmissions for Medicare Patients With Complex Postdischarge Needs 02/14/08

Transitions coaches encourage recently hospitalized Medicare patients with complex care needs to assert a more active role in their posthospital care, leading to fewer readmissions and lower costs.

Daily Multidisciplinary Patient Rounds and Best Practice Bundle Decrease Use of Ventilators in the Intensive Care Unit 02/11/08

The implementation of daily multidisciplinary patient rounds and a bundle of best practice guidelines reduced the use of ventilators for patients in the intensive care unit.

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