Technology—other

Innovations

Technology-Enabled Streamlining of Hospital Registration Process Reduces Check-In Times, Waiting Times, and Costs 02/22/08

Heritage Valley Health System streamlined its patient registration process through use of electronic kiosks that its patients use to register and check in for appointments at outpatient clinics and hospitals.

Revamped Scheduling Systems Promote Access, Reduce No-Shows, and Enhance Quality, Patient Satisfaction, and Revenues in Primary Care Practice 02/21/08

A primary care practice revamped its appointment scheduling, tracking, and reminder processes, leading to enhanced access to same-day appointments, reduced no-shows, and increases in the provision of evidence-based care, patient satisfaction, patient volume, and revenues.

At-Home Palliative Care for Veterans Enhances Medication Adherence and Connections With Families and Providers, While Also Lowering Costs 02/20/08

The Advanced Illness Palliative Care program is a multidisciplinary initiative that provides care management and palliative care to chronically or terminally ill veterans in their homes via telehealth technology.

Standardized Processes Improve Adherence to Evidence-Based Protocols, Significantly Reducing Common Surgery-Related Complications 02/20/08

A hospital standardized and automated evidence-based protocols and processes, leading to a significant reduction in surgical site infections, postoperative myocardial infarction, and postoperative deep vein thrombosis.

Dental Health Aide Program Improves Access to Oral Health Care for Rural Alaska Native People 02/19/08

The Alaska Dental Health Aide Program enhances access to oral health care by training dental therapists to provide culturally appropriate education and routine dental services to high-risk residents of rural villages.

Remote Screening, Diagnosis, and Guidance Improves the Ability of Primary Care Practices to Detect and Arrange Treatment for Mental Health Problems 02/19/08

A mental health clinical assessment service provides remote (telephone-based) screening, diagnosis, and clinical guidance for patients seen in primary care practices who have or are suspected of having mental health or substance abuse problems.

Remote Consultations Provide On-Demand Access to Stroke Specialists for Network of 31 Emergency Departments, Facilitating Rapid Stroke Treatment and Patient Transfers 01/31/08

The Michigan Stroke Network provides on-demand remote consultations to emergency department physicians in 30 hospitals and one freestanding emergency department throughout Michigan. These consultations provide the physicians with access to stroke care specialists within 12 to 15 minutes of the physician making a telephone call.

Hourly Testing and As-Needed Dosing Adjustments Significantly Improve Effectiveness of Glycemic Control in Intensive Care Unit Patients 01/31/08

To reduce the high percentage of intensive care unit patients with hyperglycemia, Indiana University Health developed and implemented an hourly testing and as-needed dosing adjustment system that is enabled through use of an automated reminder system and dosing calculator.

Real-Time Vital Sign Monitoring Ensures Timely Care for At-Risk Patients, Leading to Fewer Unplanned Intensive Care Unit Admissions and Out-of-Intensive Care Unit Cardiac Arrests 01/28/08

Saint Mary's Health Care enhanced its hospital-based rapid response team by implementing a real-time, vital sign monitoring system that identifies and allows a quick response to high-risk patients.

Messaging System Enables Nursing Home Residents to E-mail Loved Ones Without a Computer, Leading to Enhanced Quality of Life 01/24/08

The Good Samaritan Society, a nursing home in Tyndall, SD, created a messaging system that enables residents to easily correspond with friends and family by e-mail without using a computer, which has enhanced residents' perceived quality of life.

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