Technology—other

Innovations

Interactive Kiosks Enhance Access to Health Care Information for Underserved Women, Leading to Increased Motivation to Adopt Healthier Behaviors 06/23/09

Mobile kiosks enhance access to health information for low-income women with limited literacy, leading to increased motivation to adopt healthier behaviors.

Patient Flow Improvements Eliminate Ambulance Diversions and Reduce Waiting Times for Inpatient Beds 02/25/09

A hospital used a multipronged strategy to reduce delays in patient admission and discharge, eliminating ambulance diversions and reducing waiting times for patients who require inpatient admission.

Biweekly Counseling Helps Rural Women Maintain Weight Loss, With Telephone Contact Less Costly Than In-Person Sessions 02/05/09

Biweekly counseling over a 1-year period helped rural women who completed a lifestyle intervention maintain their weight loss, with telephone-based counseling being less expensive and time-consuming than face-to-face group sessions.

Virtual Teams That Coordinate Care for Chronically Ill Geriatric Patients Reduce Emergency Department Visits and Improve Medication Compliance, Referral Patterns, and Patient Outcomes 01/22/09

Primary care physicians and offsite clinicians use communications technology to enhance coordination of care for geriatric patients with chronic health problems, leading to fewer emergency department visits, enhanced patient satisfaction and understanding of medications, and more referrals for needed care.

Children's Hospital–Based Safety Store Offers Low-Cost and Free Child Safety Products, Leading to Reports of Lives Saved, Injuries Prevented 01/18/09

A children's hospital–based, nonprofit store offers low-cost and/or free child safety products, including products specifically designed for children with special needs; anecdotal evidence suggests that the program has saved lives and prevented injuries.

Family-Activated Pediatric Rapid Response Team Increases Calls From Both Families and Staff, Supports Improvements in Outcomes 12/23/08

A children's hospital empowers families to directly activate its pediatric rapid response team in case of a suspected emergency situation, leading to a significant increase in calls to the team by family and staff.

Monthly Text Messages Increase Compliance With Recommended Blood Glucose Testing in Medicaid Managed Care Enrollees With Diabetes 11/21/08

A Medicaid managed care organization uses cell phone text messaging to remind members with type 2 diabetes to get regular blood glucose testing, leading to a significant increase in the percentage of members receiving tests on a regular basis.

Letter From Personal Physician With Video Decision Aid and Direct-Access Testing Improves Colon Cancer Screening Rates 11/10/08

Patients received a mailed package that included a personalized letter from the patient's physician, a colon cancer screening decision aid video, and instructions for scheduling a screening test without an office visit.

Intravenous Infusion Safety Initiative Prevents Medication Errors, Leading to Cost Savings and High Nurse Satisfaction 11/06/08

A two-hospital system implemented an intravenous infusion safety initiative that has helped avoid many infusion-related errors, leading to significant cost savings and high levels of nurse satisfaction.

Afterhours Telephone and In-Home Hospice Care Leads to High Satisfaction and Anecdotal Reports of Fewer 911 Calls and Emergency Department Visits 10/31/08

VITAS Telecare service centers address a wide variety of hospice patient and family needs after hours, providing advice and comfort over the telephone and dispatching nurses to patient homes when necessary.

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