Culturally competent community liaisons help members of the Orthodox Jewish, Arab, and Chinese communities access health care and community-based services, leading to a better patient experience.
School-based, culturally appropriate therapy focused on dealing with trauma helps West African refugee children improve coping skills and academic performance.
Jumping Mouse Children's Center, a nonprofit mental health center, provides free or heavily subsidized long-term expressive mental health therapy to low-income children affected by trauma, advocates for their rights, and provides support to their parents. The program has led to improved emotional health for the children and greater knowledge and confidence among parents and other primary caregivers.
Culturally and linguistically appropriate education and emotional support to low-income monolingual Chinese immigrants leads to improved knowledge and better blood glucose control in a pilot test of diabetes patients. Based on the success of this pilot, the program has been expanded to serve those with coronary artery disease and congestive heart failure as well.
A comprehensive initiative to improve stroke care features protocols to facilitate faster evaluation and diagnosis, quick administration of tissue plasminogen activator when indicated, 24-hour access to a neurologist, enhanced discharge planning, improved documentation and data collection, continuous staff training, and community outreach, leading to more timely administration of appropriate diagnostic tests and treatment and to many more eligible patients receiving tissue plasminogen activator.
A medical center added outpatient palliative services, including symptom management and holistic emotional, psychosocial, and spiritual care, to its comprehensive inpatient palliative care services, leading to improved access and high levels of patient, family, and provider satisfaction.
Standardized, community-wide education, trained facilitators, and improved management processes lead to more advance care planning by patients, high levels of consistency between such plans and actual end-of-life decisions, and low care costs in the last 2 years of life.
A comprehensive program to improve patient experience before, during, and after orthopedic surgery leads to improved satisfaction, higher patient volume, and better patient outcomes.
Interactive educational workshops enhance access to health screenings for low-income and minority women, leading to improved health outcomes for those with diabetes.
A church-sponsored, barbershop-based program enhances access to screening and treatment for hypertension, diabetes, and prostate and colon cancers for African-American men in Harlem.