Physical environment modification

Innovations

Separate Emergency Center for Older Patients Leads to High Levels of Patient Satisfaction, Detection of Polypharmacy, Increased Volume of Patients, and Low Rate of Return Visits 11/24/09

A separate emergency center for older patients includes physical features to reduce anxiety and discomfort, staff trained in geriatric care, and routine followup monitoring after discharge, leading to high levels of patient satisfaction, detection of polypharmacy, increased patient volume, and a low rate of return visits.

Comprehensive Orthopedic Surgical Program to Improve Patient Experience Increases Satisfaction, Reduces Length of Stay, and Allows More Patients to Be Discharged Directly Home 09/17/09

A comprehensive program to improve patient experience before, during, and after orthopedic surgery leads to improved satisfaction, higher patient volume, and better patient outcomes.

Nursing Homes Create Home-Like, Resident-Focused Environment and Culture, Leading to Better Quality and Financial Performance, Higher Resident Satisfaction, and Lower Staff Turnover 07/29/09

Seven nursing homes adopted strategies to create a more homelike, resident-focused environment and culture, leading to better quality, higher resident satisfaction, lower staff turnover, and better financial performance.

Bundle of Interventions Targeting High-Risk Patients Reduces Falls and Fall-Related Injuries on Medical-Surgical Units 07/17/09

A hospital implemented a bundle of interventions that reduced falls and fall-related injuries on two medical-surgical units.

Church-Sponsored, Barbershop-Based Program Enhances Access to Screenings and Followup Care for African-American Men in Harlem 05/26/09

A church-sponsored, barbershop-based program enhances access to screening and treatment for hypertension, diabetes, and prostate and colon cancers for African-American men in Harlem.

Laboratory Redesign Improves Staff Productivity, Leading to Reduction or Maintenance of Turnaround Times at Greater Specimen Volumes and Cost Savings 05/19/09

A hospital laboratory redesigned work processes, leading to faster turnaround times, enhanced staff productivity, and cost savings.

Comprehensive Program Including Specialized Inpatient Unit, Standardized Protocols, and Interdisciplinary Team Improves Care Quality for Geriatric Patients 05/18/09

A comprehensive program consisting of standardized protocols, an interdisciplinary team, a specialized inpatient unit, education and training support, and community outreach improves inpatient care for the elderly.

Patient-Centered Redesign Improves Patient and Staff Satisfaction at Outpatient Cancer Center 04/29/09

An outpatient cancer center redesign incorporated features that create a soothing, healing environment for patients, leading to an increase in patient and staff satisfaction.

Evidence-Based Bundle Increases Adherence to Recommended Practices, Leading to Fewer Central Line Infections and Lower Costs 12/23/08

Implementation of an evidence-based bundle of interventions led to a 75 percent reduction in central line infections in four intensive care units, yielding annual cost avoidance of approximately $1 million.

Hospital Laboratory Redesigns Space, Standardizes Staff Roles and Collection/Processing Systems, Leading to Enhanced Efficiency and Productivity 12/04/08

A hospital laboratory reconfigured physical space, redefined job responsibilities, and standardized the collection and processing of specimens, leading to faster test turnaround times, cost savings, and enhanced productivity.

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